Korn FerryKFY
Recorded

Korn Ferry Goldman Sachs Communacopia + Technology Conference 2026

Review the key takeaways and the transcript of this earnings call.

Period 2026Duration32 min

Transcript

Preview the first fifteen paragraphs, organized by speaker.

Speaker

Thank you for the invite.

Speaker

Of course. Let's start at a high level with Korn Ferry's strategy.

Speaker

The company has expanded well beyond executive search over the past couple of years, pushing into consulting, digital workforce solutions, recently acquired AMS, which I know we will talk more about. Can you discuss how this broader portfolio has changed Korn Ferry's growth profile and overall cyclicality?

Speaker

Yeah. Part of the initial strategy in terms of expanding our solution set with our clients was really all about moving away from highly cyclical, highly transactional, monoline business into something that has more revenue durability, resilience, and so on. If you think about our executive search business, George, it converts from signing to closure within 3 months.

Speaker

You constantly have to go out and sell the next search, whereas now, we have long-term relationships. At the end of the first quarter, we were about $1.9 billion in backlog. So that's work that we've sold but have yet to deliver.

Speaker

Very different. Then with AMS coming on board, they have very large client relationships, and their backlog is about $1.5 billion. If you think about us at $1.9 billion, we're a $3 billion company. They're at $1.5 billion, and they're about a $650 million company. That shows you the size and scale of their client engagements. Today, we're going to have almost a $3.5 billion backlog.

Speaker

Very different profile for our organization. Not to mention, when you look at the assets that we have and the services and solutions we provide, we basically fulfill every talent need that a client has. Not just finding a body when somebody leaves or they get terminated, but providing end-to-end talent solutions for clients.

Speaker

Mm-hmm. Recently, the company has shifted to more of a regional operating model, carving the business up into the Americas, EMEA, and APAC, as the primary integrators of solutions across the company. What changes operationally under this new model, and how do you think it's going to improve execution and growth?

Speaker

Yeah. So really what changes, this is all about becoming much more client-centric. In order to do so, you have to meet clients where they are, which is on a local basis. What we found over time is, Gary and I would manage the business, we were really focused on solutions. So I would go to Mathias, say, "Hey, what's going on in digital?" Or Leszek, "What's going on in consulting?" We were creating divisiveness within the business, so everybody became siloed. As we stepped back and we said, "Okay, that worked for us to a point, but it's not going to help us get to the next level. We have to bring our organization together before we split it up." The whole concept behind the regions was to do that and really focus on clients.

Speaker

What we have done operationally now, Gary drives all of our go-to-market activities, and we get on a call every other Monday. We look at all the new business we have won. We look at all of our Marquee and Diamond accounts, all our must-win opportunities, and he has got his whole leadership team doing that. No longer are we going, again, to the individual solutions and seeing what they are doing. It is what we are doing collectively as a team. On the operating side, that is where my responsibilities come in, and I still look at the business regionally and by solution groupings, because as I think about resource decisions and so on, it would be really hard to do it just at the regional level. So we have kind of broken it up, and that is the operating model that we have got in place that we are following now.

Speaker

On the go-to-market side, if I go back to May 1 of last year, what we measure is what we call our business referrals. When one solution refers something to another solution, it was about 25%. We were stuck there for about four quarters.

Speaker

As we started with this new operating model, we saw that start to ramp up, and we just finished Q1 at almost 29.5%.

Speaker

Right. We are seeing real kind of cause and effect, if you will.

Speaker

On that topic of cross-referrals, where do you think that 30% can go to over time?

Speaker

I would be surprised if we do not get it up to at least 35% at some point in time.

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