DigitalOcean Holdings, Inc. Goldman Sachs Communacopia + Technology Conference 2026
Review the key takeaways and the transcript of this earnings call.
- DigitalOcean has focused its AI infrastructure strategy on inference rather than training workloads, leveraging its strengths in developer understanding, platform building, and global scale infrastructure management.
- The company has built a holistic AI native cloud platform primarily from the ground up, emphasizing software development before scaling hardware capacity.
- DigitalOcean serves approximately 680,000 customers and has expanded its talent pool significantly over the last 18 months.
- The inference market is evolving with customers initially using closed-source models to prove product-market fit, then moving towards open weight models for cost efficiency and feature ownership.
- Key use cases include coding, generative media, personal productivity agent harnesses, and reshaped go-to-market workflows such as customer outreach and contact centers.
- DigitalOcean distinguishes between token flow (full-fledged inferencing with model fine-tuning and optimization) and agent flow (scalable agentic workflows with persistent memory and security).
- Approximately 15% of DigitalOcean's AI revenue comes from bare metal GPU services, while 85% comes from higher value inference services and core cloud offerings with higher margins.
- The company recently increased certain GPU list prices by around 30%, leveraging its short-term contract model to adjust pricing dynamically and optimize utilization.
- DigitalOcean secures incremental capacity in megawatt increments from tier one data center operators, focusing on de-risked execution and software differentiation rather than competing for gigawatt scale.
- The company has turned on three new data centers ahead of schedule this year and continues to ramp them up successfully.
- DigitalOcean's payback period for new GPU investments remains around three years, with conservative underwriting assumptions including price compression, though actual prices have increased.
- Newer NVIDIA and AMD hardware have higher CapEx but also deliver greater token capacity and ARR per megawatt, supporting strong returns on investment.
- The company emphasizes maximizing fleet utilization through elastic compute, combining on-demand and spot instances to optimize token throughput across global time zones.
- DigitalOcean's AI native cloud stack includes GPUs, flash storage, databases, and CPUs to support increasingly agentic workloads.
- For 2027, DigitalOcean plans to provide updated guidance in November, noting that since its prior 50%+ growth guidance it has secured nine-figure deals, added 20 megawatts of capacity, launched the token business, and increased 2026 exit growth outlook to 35%+.
- Management views 2027 growth as a generational opportunity with strong returns and sticky customers.
- DigitalOcean is evolving its go-to-market strategy with a new CRO from Vercel, focusing on direct sales to the top 300-500 AI native companies and leveraging its product-led growth and token business.
- Customers primarily seek DigitalOcean for its software capabilities rather than just infrastructure access, differentiating it from neocloud providers.
- The company has engineering and field teams working closely to demonstrate building agent native applications and is inventing new go-to-market playbooks for this emerging market.
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Transcript
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Good stuff. All right. We will go ahead and kick it off. Really delighted to be here at the opening company session, day one, Goldman Sachs Communacopia. I am Gabriela Borges, I cover software here at Goldman. My colleague, Maura Hager, on the stage with me as well. Delighted to have Paddy and Matt, CEO and CFO of DigitalOcean. Thank you so much for being here.
It is wonderful to be here. It is a wonderful way to, what I call, start the sprint to finish the year.
Paddy, I want to rewind back to when you first came in as CEO. At the time, the DigitalOcean strategy in AI hinged on an asset called Paperspace, which was acquired a few months before you joined the team. At the time, the industry feedback on Paperspace was a little bit mixed. I fast-forward to today, and the business that you have built on what was originally an acquisition, along with the core IP of DigitalOcean, is really incredible. Maybe just walk us through that. How did you go from arriving at DigitalOcean and seeing the Paperspace asset and then building it into what you have today, which is much more holistic, much more deep from a technology standpoint?
Yeah. Thank you, Gabriela. That is a great question to set us up here. I think the first thing we had to figure out was what role did we want to play as an AI infrastructure provider, right? I think the first order decision was to figure out in the AI infrastructure space, there were two broad categories. One was training, one was inference. We made a bet, which at that time, a lot of people squinted at that decision saying, "Okay, we do not want to go after the training space. We want to go after the inference." Which at that time was a little perplexing, but in hindsight, the reason why we made that decision was, number one, self-reflective. What are we good at? We are really good at understanding developers. We are really good at building platforms.
We are really good at managing global scale infrastructure for production workloads. That was a big part of it. The second was inferencing. We believed back then, and now everyone believes that it is the more durable workload. It is the workload that companies eventually come to when they start making money. It is the workload that the end customer is paying for the most part, versus the VCs or your investor money. That was the biggest decision we had to make. Then there were a lot of other decisions. Number one, we were fortunate to have an incredible talent density for building platforms. Over the last 18 months, we have added to that talent pool in a big way. That's one. The second is we have a phenomenal luxury of direct customer interaction and direct customer feedback.
Because when you're building a platform, it's really hard to build it in a lab or build it with four or five very deep customers, because usually that takes you in a way that doesn't lend itself to building a broad platform. Having the luxury of now 680,000 customers, is a luxury that not many companies have, right? Then you fast-forward to where we are right now. If you take a step back and think about the platform that we have built, we actually made a couple of other important decisions. One is we decided to build for the most part, and we had a couple of tuck-in acquisitions here and there, but for the most part, we built a platform because my fundamental belief is platforms cannot be stitched together. You cannot assemble it. This is not an application portfolio like Salesforce.
There is a reason why Azure, Google Cloud, AWS did not have a lot of bolt-on acquisitions. Platforms, by definition, need to be built from the ground up and needs to be integrated top to bottom, right? That was one. Another important decision was the order of operations. The sequencing really matters. We built software first, now we are adding scale, right? A lot of companies went for scale first and now are building software. We'll see where we all end up, but we like our chances and our order of operations. Finally, I would say if you take a step back, Cloud 1.0 was built to cater to applications that were built, deployed, and managed by humans for the most part, right? Even the applications were servicing humans. But now, the cloud that we need to build caters to applications that are built by agents.
Agents are deploying these applications. Agents are monitoring and observing it. The cloud needs to be built for agents versus humans, and we call that the AI-native cloud. That's how I would summarize the last three years of our journey.
Let me pick your brain for a couple of questions here on the health of the inference market. We get questions where folks will look at coding, and obviously coding has been one of the big agentic use cases, maybe customer experience to a lesser extent. Folks will say, "Well, where does it go from here?" So give us some insight. What are the types of things that customers are building? You have commented a little bit on, well, we are actually starting to see real monetization versus just VC subsidies.
Yeah that are burning credit.
Yeah. Talk a little bit about that dynamic.
Yeah. When you look at our customers and what they are doing, of course, coding is a big part of the whole inference ecosystem for a number of reasons, right? It is very structured. There is a huge corpus of ground truth data you can feed into models. So there is a lot of reasons why coding has really taken off, and coding is also the fundamental building block for many other things, where you can actually build PowerPoint slides, or you can build interactive applications using coding as a building block. So there is relatively no surprise there, and we have a lot of customers that do that as well.
If you look at some of the other emerging micro verticals, generative media, not just from a model perspective, but there are a lot of companies that are reinventing how digital ads are produced, inventing even full-length feature films, changing the workflows of movie production. There is a lot of action there. It is also with OpenClaw and Hermes and other agent harnesses, personal productivity is seeing. GrokBot, I was very pleasantly surprised. I have been using it for the last 10 days.
Yeah. It is an amazing product.
All these personal productivity harnesses, and now I just heard about this company called Instinct.
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