EverCommerce Inc. Common Stock 2026 Q2 Earnings Call

Please go ahead. Good afternoon, and thank you for joining.

Joining me on today's call is Eric Remer, EverCommerce's Chairman and Chief Executive Officer. This call is being webcast with a slide presentation that reviews the key financial and operating results for the three months ended June 30th, 2026. For a link to the live or replay webcast, please visit the investor relations section of the EverCommerce website, evercommerce.com. The slide presentation and earnings release are also directly available on the site. Please turn to page two of our earnings call presentation while I review our safe harbor statement. Statements made on this call and contained in the earnings materials available on our website that are not historical in nature may constitute forward-looking statements. Such statements are based on the current expectation and beliefs of management.

Actual results may differ materially from these forward-looking statements due to risks and uncertainties that are described in more detail in our filings with the SEC. We undertake no obligation to publicly update or revise these forward-looking statements, except as required by law. We will also refer to certain non-GAAP financial measures in our comments today. A reconciliation of non-GAAP to GAAP historical measures is provided in both our earnings press release and our earnings call presentation. As a quick reminder, we closed on the sale of the marketing technology business on October 31st last year. Our commentary today will center on the continuing operations of our business, focused on our EverPro, EverHealth, and EverWell verticals. All financial and operating metric results and year-over-year comparisons are presented related to continuing operations, except for cash flow metrics or unless otherwise specified.

I will now turn it over to our CEO, Eric Remer. Please continue. Thank you, Ryan.

Before we begin, I'd like to share an important leadership update. As announced this afternoon, after nearly two decades leading EverCommerce, I've made the decision to step down as CEO, will continue serving on the board of directors. Effective August sixth, Alex Goor begins serving as chief executive officer and member of the board of directors. Building EverCommerce has been the privilege of my professional life. Together, we've grown from a startup into a public company, serving more than 745,000 customers across our EverPro, EverHealth, and EverWell businesses. I'm incredibly proud of what we've built and deeply grateful for the commitment of our employees to simplify and empowering the lives of our customers. I believe this is the right time for both me and EverCommerce to begin our next chapter.

The company has a strong foundation, differentiated vertical businesses, and a significant opportunity to create even greater value for our customers, our employees, and our shareholders. I look forward to supporting Alex and the company as EverCommerce continues to execute on its mission to simplify the lives of small businesses and drive long-term value for our shareholders. Alex will be available as part of our Q&A session at the end of the call. Turning to performance, we delivered a solid quarter with revenue results in line with our midpoint of guidance and adjusted EBITDA exceeding the top end of our guidance range while continuing to invest in the strategic priorities that will support accelerated growth in the second half of 2026 and beyond.

During the second quarter, EverCommerce generated revenue of $152 million, consistent with the midpoint of our guidance range, representing a 2.7% year-over-year growth. Adjusted EBITDA for the quarter of $44.5 million exceeded the top end of our guidance range, representing a margin of 29.3%. Our cross-sell motion continues to expand. In the second quarter, we saw approximately 26% growth in customers utilizing more than one solution. EverCommerce is building AI-powered workflows for service SMBs. We offer tremendous value to our customers by providing the system of action necessary to run their businesses with tailored, unique workflows. We provide end-to-end solutions to more than 745,000 customers across our three major verticals.

EverPro for home field services, EverHealth for medical practices, and EverWell for wellness service providers, with the two former verticals representing approximately 95% of consolidated revenue. Our large customer base represented a significant opportunity to expand value through integrated payments, intelligent automation, and AI-driven workflows. On a pro forma basis for the last 12 months, we generated $599 million of revenue, representing 3.7% year-over-year growth. We also generated a 29.4% adjusted EBITDA margin and $13 billion of total payments volume or TPV, each on an LTM basis. Our payment strategy focuses on enabling payments at the point of initial SaaS sale, while also driving cross-sell into our existing customer base. Investments into onboarding automation and customer success are helping grow activation and utilization.

At the end of the second quarter, 314,000 customers were enabled for more than one solution, reflecting 20% year-over-year growth. At the end of the second quarter, approximately 140,000 customers were actively utilizing more than one solution, reflecting 26% year-over-year growth. Over the trailing 12 months, net revenue retention was 94%, with multi-solution customers continuing to generate NRR above 100%. The slight reduction in reported NRR was impacted by declining third-party partner revenue within our legacy payments business and other horizontal add-ons, such as our customer experience products. We continue to put much of our focus and investment on our fast-growing solutions, and we continue to see outsized payment revenue growth in those six solutions.

In our top six solutions, TPV grew 16.4% year-over-year and now represents 36% of total TPV, up from 31% in the second quarter of 2025. Payments revenue within our top six solutions grew 8.5% year-over-year, now representing over 48.5% of total payments revenue. Highlighting the payments performance in our growth solutions is important because this is where we are focusing our investments. The cross-sell metrics I highlighted a moment ago are largely due to the gains in our top six solutions. The remainder of our payments business drives meaningful cash flow generation at lower growth. As a reminder, we report our payments revenue on a net basis, and therefore, it incrementally contributes approximately 95% gross margin within our core solutions. As such, payments revenue growth is a meaningful contributor to overall adjusted EBITDA margin expansion.

Now I'll pass it over to Ryan, who will review our financial results in more detail, as well as provide third quarter and full year 2026 guidance.

Thanks, Eric. Total reported revenue in the second quarter was $152 million, up 2.7% from the prior year period. Subscription and transaction revenue, our primary recurring revenue base, was $147.4 million. Pro forma revenue, adjusted for the acquisition of ZyraTalk, which closed in Q3 2025, was $599 million on an LTM basis, an increase of 3.7%, and $152 million for the quarter, an increase of 2%, both on a year-over-year basis. Adjusted gross profit in the quarter was $119.5 million, representing an adjusted gross margin of 78.6%. Second quarter adjusted EBITDA was $44.5 million, with an adjusted EBITDA margin of 29.3%. Now, turning to adjusted operating expenses, which are reconciled in the appendix to this presentation.

For the quarter, adjusted operating expenses were slightly higher year-over-year as a percentage of revenue, increasing from 47.1% to 49.3%, representing targeted growth investments across sales, marketing, and product development, which include ZyraTalk costs on the post-acquisition period only. These increases for investments in acquisition were partially offset by continued cost discipline. For the LTM period, as a percentage of revenue, adjusted expenses increased from 47.3% to 48.4%. I'll turn to some key liquidity measures, which include cash flow from continuing operations. We continue to generate significant free cash flow as we invest to grow our businesses, including in our AI-powered products.