Wise Group plc Class A Ordinary Shares Goldman Sachs Communacopia + Technology Conference 2026
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Good afternoon, everyone. Thank you for joining us for this session with Wise. We are delighted to have the CFO, Emmanuel Thomassin, with us today. Thank you for making the trip out again, Emmanuel.
Really appreciate it. Thank you very much for being here.
Thank you so much. Great.
Maybe just to kick off, some may be familiar with Wise, some may not. Can you take us through the core offering of Wise? I know it has evolved over the last few years from being just a cross-border money provider to now providing a lot of other value-added services. Maybe outline the opportunity in front of you and where that revenue is coming from, who you are winning against.
Yeah. Maybe I start with our mission basically first, right?
Yeah. Our mission is money without borders.
In order to provide or to fulfill this mission, we are building a global infrastructure, which allow customers to manage and to move their money worldwide. That's what we are doing. We seek to provide the services at the minimum fees, at maximum ease, and at the fastest transaction speed as possible. That's what we are doing. When you combine basically the infrastructure and the products that we offer, we really have a very superior customer product compared to the legacy banks. How does it translate in reality? First of all, you can see us as a network where we connect all the payments infrastructures together in real time. That allows us to transfer 77% of the transaction in Q1 were instant, so below 20 seconds.
When we transfer money from New York to Singapore or from London to Australia, it would take less than 20 seconds to arrive on the other account. Not only we do this extremely fast or instantly, but also we offer the service for an average take rate of 50 basis points, which is also very attractive. When you look at the opportunity in front of us, this is a massive opportunity. The market on cross-border volume is estimated at $43 trillion. This is the money that basically customers, small businesses, and also partners or banks are moving within a year. Just like to recap, I mean, last year, Wise cross-border volume was GBP 253 billion. You could say a drop in the ocean or a massive opportunity in front of us.
Because we offer the service like cheap, transparent, fast, and reliable, last year, 19 million customers used us, which was a growth of 21%. Overall, this is what we are. We offer cross-border volume services, but also others that we might maybe dig into.
Got it. Maybe just sort of digging a bit deeper into, I think there's the products, but I think the infrastructure is even more important. Maybe talk about the differentiation you have from a kind of tech standpoint versus, obviously banks, but also other digital players in the market. Kind of that, I know you talked about speed and the customer experience, and how does that sort of manifest itself not just to customers, but now increasingly, competitors are becoming even partners for you going forward?
So, I just mentioned the global infrastructure that we are providing. This infrastructure is our own infrastructure. We developed it ourself. This is a proprietary infrastructure that we have been developing. That allow, as I mentioned before, to transfer the money extremely fast and extremely cheap. If you think about the infrastructure, I will highlight four points that I think are building this infrastructure. The first one is the connection to domestic payment.
Yeah. We do this in two ways.
Either a direct connection to the payment systems. As you know, we had 8, now we have 9 direct connections. It would be the U.K., it would be the EU, it would be Hungary, Australia, the Philippines, Brazil, and lately we also connect to the Malaysian payment systems. So that is a direct connection. Where we do not have direct connections, we would work with partner banks, and we have more than 90 partner banks, so that we can connect to the domestic payment systems. The second point is the licenses that we have. So we have over 80 license in different countries to provide our product domestically. To give you an example, if you want to provide assets product in Australia, you have to have a license. So we have more than 80 license across the globe.
The third one would be this proprietary infrastructure that I mentioned or the tech that we have. This is our own and this is organic. We build it over time, over the last 15 years. Lastly, operations. So in order to provide this instant payment that transfers, you have to have a global service and a global treasury, a very strong treasury backbone to make sure that the liquidity is available on the other side when you transfer money from one region to the next. So all of this is very unique. We think that we are really well-placed. As you said, more and more banks or partners are now using our infrastructure.
The reason is because we are building this over time, these 9 direct integrations, and continue to build it. Also because we provide it at a take rate that is very attractive even for them.
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