Crown Castle Inc. Citi’s 2026 Global TMT Conference
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Morning. Good morning to everyone again. Before we begin, disclosures are available at the registration desk. For those of you that I haven't met, I'm Mike Rollins, and I cover communication services and infrastructure for Citi. We're pleased to welcome Kris Hinson, Chief Commercial Officer of Crown Castle. Kris, thank you so much for joining us, and congratulations on your new role. It's, I think, the first time that we're sitting down together since you took the new responsibilities.
It is. Yeah, it's great to be here. Thanks a lot for having us.
Kris, maybe just to get us started, I'd love to learn a little more about your new responsibilities and just to set the stage for our conversation, what you're focused on for Crown Castle.
Sure. I think that both me going into this role and where I am focused is well-aligned with where Crown Castle has been focused since we announced the sale of our fiber and small cell business. We are the only large publicly traded TowerCo that's focused exclusively on the U.S., and I think that focus has played out well. You've seen the efficiencies that we've already been able to take with the business. I think on the commercial side, my focus has been very closely related to that, which, as we have made this transition to a tower-only company, we need to make sure that the commercial org is set up in a way to meet customers most effectively and efficiently as well. It's little things on the margin. I think we accomplished a lot with the restructuring that we announced in the first quarter.
Making sure that we make things as easy as we can for the customers, having fewer points of contact, making that process easier. Also just ensuring that we are out building and maintaining great relationships, not just with our large customers, but that we're set up in a way to capture new opportunities that come up as well.
As you think about this transformation for Crown Castle becoming a U.S. tower pure-play, how is the management team looking at the business, the strategy, capital allocation, maybe differently than the starting point a few years ago?
Yeah. I think the starting point probably matters there. I think that there has not been a change in any significant way from what we laid out when we announced the fiber and small cell sale. The capital allocation priorities have remained unchanged, and I think the approach and the focus has remained unchanged. If you go back farther, obviously there have been some shifts. The thing that I would say that we have continued to refine, even as we have gone farther along in this journey, is making sure that we clearly define what we do and what we don't do. I think of that on the commercial side as going a little farther into what is our business ultimately. I look at it very much, and this applies even to the edge opportunities that we've talked about a little bit.
We are a real estate company that has 40,000 units of distributed real estate with power and fiber availability. What we do and what we are set up to do well is use those assets and manage those assets to lease out space, and whether that's vertical space or horizontal space, we are doing effectively the same thing. We want to make sure that we do those things well, that we manage those assets well, and that we stay focused in a place where we think that we are going to be very competitive and well set up to win.
When you then look going forward at the things that you get excited about, the team gets excited about at Crown Castle, what are you finding is underappreciated by the market?
I do think that we continue to find ways to do things better on the margin as we continue through the journey as a U.S.-only TowerCo. I think we've seen good progress, as I said, but I think there are still more opportunities out there. I think that being particularly clear, both internally and with customers about what we can do and being able to execute that well is going to be really helpful. I also think as we look at applying that, like I said, to some of these areas where it is exactly the same business but a slightly new application, a new customer set, and really being set up to go out and pursue that business vigorously is something that I'm excited about, certainly in my role.
We drill down on the U.S. market, because of course, that's where you're focused, but in terms of Crown versus your competitors, how does Crown differentiate its tower business?
I think location is extremely important in our business, and we have a great asset base. A little bit more than 70% of our towers are located in the 100 largest Basic Trading Areas in the U.S., and being where people are is a good thing, all else equal. I think that that is something that has been very helpful historically. It also, as we look at some of these new opportunities, I think is a good place to be. The things that we are working on, particularly on the commercial side, is being able to make things a little bit easier and a little bit better for the customers in places where we can, and finding ways to create a little bit of value, and then hopefully keep a little bit of it as well for our shareholders.
I am keenly focused on, at the end of the day, organic growth. I think it's not lost on anyone at Crown Castle how important that is. And one of the reasons that I'm in this role is to be able to focus on that exclusively and find new ways to extract as much as we can out of the assets that we have.
With your mix of sites, where they're located, how they're structured, do you view Crown within the tower business as like tip of the spear? You're going to see things first before your competitors?
I think it depends on what part of the cycle you're in. But I think if you look back historically, we have tended to see, and if you just look at organic growth as the metric, we have seen relatively faster growth at the beginning of deployment cycles. As new spectrum is made available and that is first deployed, I think all else equal, being closer to more people is marginally helpful. All of the TowerCos have good assets. As you go through the cycle, you'll see this. At any point in time, one of the TowerCos may be sort of in the lead over the other, but the idea from my standpoint is to set up Crown Castle so that over the course of a full deployment cycle that we are getting at least our fair share.
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