Zscaler, Inc. Common Stock Goldman Sachs Communacopia + Technology Conference 2026
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Hey, good morning. Thanks so much for joining us at the Zscaler session. Delighted to have Adam Geller, Head of Product, and Kevin Rubin, CFO, on stage with us. Really grateful to you guys for taking the time.
Thank you. Adam, I remember the original days of the Zscaler IPO.
One of the most foundational things that Jay and the team drove home was this idea of a true proxy architecture and how taking shortcuts to accomplish what looks like a proxy architecture from the outside in is not the same thing as delivering a true proxy architecture. My question for you is, we're now in a world where there is a decent intellectual argument to be made that agents should communicate on a proxy architecture. As a leadership team and as Chief Product Officer, how do you take a vision that was built for SASE and zero trust and extend it to an agentic proxy architecture?
I wasn't there during the IPO, but I was at companies that were competing with Zscaler without proxy architectures. I certainly know the space well. I think that the argument on all of it when we think from a product perspective is what's right fit for purpose of what problem you're trying to solve. You have to come back to some sort of first principle there. The reason why a proxy architecture is powerful in cybersecurity specifically is because when you get in the path of something, you have the chance to actually see and inspect. The whole point of doing cybersecurity is you're looking for either threats coming in or you're trying to understand where data is moving and should it be moving or not.
Just connecting things serves a purpose that allows you to get from point A to point B, but the whole reason why you have that concept of a proxy is it's an inspection point, and it's a chance to at least see and observe. You can observe, take notes, and take no action, or you have the chance to enforce policy. That architecture, time and time again, comes back up as a staple of cybersecurity products and technology because it works and it's extremely powerful. Now, it's like any security piece, it's friction in a process, so you have to be careful how much friction you introduce into a process. With agents are not operating in silos. They're operating by connecting to other data sources or connecting by working with other agents.
You have a whole interconnection to consider, and that is ripe for where you apply security into that. What do you do at the edge? What do you do in that connectivity path? That's why we think that proxy architecture is very powerful. The challenge will be, and the key is in how do you apply it and what's the same, and then what's different when that traffic is agent traffic versus any other kind of traffic.
Well, let's stay on this thread. I think we're all familiar with classic web proxy, where if I go out to the Internet, the Goldman Sachs policy Zscaler enforcer will be in the middle, and it'll orchestrate or proxy the connection.
With agents, the question we get on agents is both, look, they're ephemeral, they spin up and down much more quickly, and fundamentally, there are things about how an agent runs a session that make it difficult to properly, to your point on earlier, enforce and observe, it becomes different.
Maybe just give us the layman's version of how do you take a tooling that was originally built for web proxy and extend it to agentic proxy?
Sure. I'll give you one very vivid example that'll try to drive that point home. In most communications or most sessions, if a human's driving it, like I was describing before, you want to understand, should I allow something or not? You basically have milliseconds to do that, because anything longer than that, then the user thinks something's wrong and they go away, and they file that IT ticket, or they just find a path around it. You don't get a long time to decide is this a good website or is this a bad website, or should I allow this transaction or not. A lot of, as an example, in inline DLP, you look for a very quick pattern match. Yep, that's sensitive content. My policy says sensitive content isn't allowed out, so it's not allowed. Right? You make that real decision.
In AI, and this can be both human working with, let's say, a generative AI chat interface or an agent, the iteration, the back-and-forth conversation is actually how that works. The intent of a one-line request that mentions cookie, you could say that's a chocolate chip cookie recipe, right? If it's a back and forth over six different turns, it might be about a session cookie that's holding an authentication token for a particular transaction, and that might be much more sensitive information that's being sent out. So you actually have to look at, in using AI terms, a context window, right? Or understand multi-turns of a conversation. So the way you inspect is different, and what you're looking for also starts to change depending on what you're trying to protect.
In more classic world, it's looking for vulnerabilities or is this malware or is this an exploit coming down or is my data leaking? In the AI world, you might be looking at is someone trying to poison my model? Is someone trying to get it to do something it wasn't supposed to do? There's no vulnerability there. There's no signature for I've exploited a vulnerability. That's the way how a lot of cyber works. When you're proxying AI communications, you need different kinds of inspection engines for that traffic.
Maybe the other way to talk about this is through a little bit of a customer journey, and Kevin, we'll bring you into the conversation. Talk to us a little bit about when you meet with your large customers in the last five, six months, how is the conversation between Zscaler and the customer changing that addresses some of these new AI risks more comprehensively, and maybe the answer is zero trust architecture. But give us a flavor for what those conversations look like on the ground.
Sorry, she said Kevin three times.
No, either way. I thought it was coming to you.
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