Maplebear Inc. Common StockCART
Recorded

Maplebear Inc. Common Stock Goldman Sachs Communacopia + Technology Conference 2026

Review the key takeaways and the transcript of this earnings call.

Period 2026Duration32 minParticipants1

Transcript

Preview the first fifteen paragraphs, organized by speaker.

Speaker

There we go. Okay. With the music turning down, we're going to start our next fireside chat with Instacart, Chris Rogers, CEO. Chris, first of all, thanks for coming back.

Speaker

Thank you. You came here for the first time a year ago.

Speaker

Yeah. It didn't go horribly wrong.

Speaker

You came back a second time, and I appreciate that.

Speaker

Still here. Fantastic. Excellent to see you again in this format.

Speaker

We love when you come to the conference. I am going to start by reading the safe harbor. Some of the statements made today by Instacart may be considered forward-looking. These statements involve a number of risks and uncertainties that could cause actual results to differ materially. Any forward-looking statements made today by the company are based on assumptions as of today, and Instacart undertakes no obligation to update them. Please refer to Instacart's most recent Form 10-Q or Form 10-K for a discussion of the risk factors that may impact actual results. The company may also reference certain non-GAAP financial metrics, and reconciliations are available on Instacart's investor relations website. Okay. Let's start with my intro.

Speaker

All right. It has been a year.

Speaker

You were a new CEO when you were here a year ago. It is a year later. Before we take a step forward, let us take a step back.

Speaker

Yeah and talk about the transition of what Yeah the company and the platform's been going through Awesome the last year.

Chris RogersCEO

Awesome. Well, so great to be back with you a year later. I've actually been at Instacart for seven years, but this last year as CEO has really reinforced my confidence in the foundation that we've built. You'll recall last year when I stepped into the role, I said, "I'm deliberately not going to change our strategy because our strategy is fundamentally sound. Our chosen lane of being a grocery technology company is the right way, right one." Just to reiterate, our strategy is to build the very best end-to-end experience on our consumer marketplace and then take all of that technology and offer it to retailers in the form of an enterprise product, as well as building one of the leading and largest grocery or retail media businesses out there. So that's our strategy. A year in, I would say our strategy is working.

Chris RogersCEO

But the other thing that I said last year was, I didn't just want this to be a continuation. I wanted to accelerate us into the next chapter, and there was a few things that I highlighted specifically that we were going to focus on. One was affordability. This has been a long-term effort for us, but that included having the very difficult conversation with retailers about their pricing strategies on Instacart, because we know that retailers that don't mark up perform a lot better. I said we were going to accelerate enterprise. So enterprise is where we pull all of our capabilities into one connected platform that spans e-commerce. We do fulfillment, both technology fulfillment, and we do physical fulfillment. We do retail media. We have in-store technology. We're now expanding with AI. I said we were going to go international for the first time.

Chris RogersCEO

Then we're going to continue to accelerate ads and data by continuing to extend our ads ecosystem, diversify our supply and demand, and monetize our data for the first time. So fast-forward to today, and I would say that our results validate that our strategy is working, and it's validating our acceleration areas. We have meaningfully accelerated our growth over the last three quarters, including +14% in Q2. We guided to +14% in Q3 at the midpoint. We are activating net new customers at our fastest growth rates since 2022. On affordability, we have more retailers with no markups on Instacart's marketplace versus any other third-party marketplace in North America. We're continuing to extend that advantage. We just announced Grocery Outlet has gone to price parity nationwide. Bashas' told us last week, Strack & Van Til. So there's been many retailers that have eliminated their markups.

Chris RogersCEO

On enterprise, we are now powering 380 retailers with our technology, including now Aldi, which was something that we launched in the spring. Aldi has 2,700 stores, roughly. We power their e-commerce and their fulfillment and their picking tech. We expanded internationally. We went to Spain and France with Costco, with Storefront Pro. Then on ads, our ads ecosystem, it's working. We're diversifying supply and demand. Our results have been strong. Our ads and other revenue grew +16% in Q1 and Q2. It outpaced GTV. So I'd say general synopsis, year one in, I would say we're executing well against our strategy of being a grocery technology company. We're more of a grocery technology company today than we were when we sat down a year ago, and our growth engines across marketplace and enterprise and ads are working.

Speaker

So when measured against that set of strategic priorities and that update, maybe a two-parter, what are you most excited about for this business on a multi-year view, and what do you think investors still least appreciate about those strategic priorities and how it translates into the company's performance?

Chris RogersCEO

Yeah. This time last year, I talked a lot about the fact that I think the biggest misperception is that we are just a consumer marketplace versus a grocery technology company. I still think it's underappreciated that we're playing a fundamentally different game here, but I do think that we're making progress on that front. Increasingly, we are viewed as the grocery technology partner for the industry. We're helping retailers come online. We're helping retailers modernize their infrastructure using our technology stack. But what I do think is still underappreciated is the depth of the retail integrations that we have across the entire grocery landscape, including with e-commerce solutions, fulfillment solutions, in-store ads, and of course, with our marketplace, we have the leading marketplace.

FULL TRANSCRIPT

Continue the full translated transcript in StockNow.

Access every statement, the English original, and speaker-by-speaker history with StockNow Pro.

View the full transcript with Pro

More recent earnings calls

View earnings calendar