Salesforce, Inc.CRM
Recorded

Salesforce, Inc. Deutsche Bank 2026 Technology Conference

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Period 2026Duration42 minParticipants2

Transcript

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Brad ZelnickSoftware Equity Research Analyst

Okay, I think we're going to kick this off. We're live. Once again, I'm Brad Zelnick, Software Equity Research here at Deutsche Bank, on day two of our tech conference here in sunny Dana Point, California. Really delighted to be kicking off this session with Salesforce on such an amazing moment in time, where we are delighted to have Mike Spencer, Deputy CFO, Head of Finance. Mike, thanks so much for being here.

Mike SpencerDeputy CFO and Head of Finance

Yeah, thank you for having me. It's great to be here.

Brad ZelnickSoftware Equity Research Analyst

If anybody's paying attention to the tape, I think Salesforce has really been very prominent, and the stock has had a nice reaction to the news that came out yesterday. Why don't we maybe start there for those that might have missed it, which I don't think there are many. Can you just share the highlights from the strong results that you put up yesterday? What would you focus people on? Very importantly, how does the shape of your acceleration journey look today versus when we first started talking about this a year ago?

Mike SpencerDeputy CFO and Head of Finance

I made a comment to Brad in the back of the room. I said it's much more fun to come do these when the stock's having a day like it is today. Let me first start with the retrospective of last year when we made comments at Investor Day to where we are now, and I would say we've been hyper-focused on driving the execution of the business with the building blocks that we outlined last year at Investor Day. What you're seeing now, what we reiterated yesterday in the guidance for H2 re-acceleration is a result of, call it the last three quarters of really, really hard execution, I would say, on trying to drive our overall strategy. We're super pleased with the results yesterday. I think about it in two separate buckets when you look at the results yesterday.

Mike SpencerDeputy CFO and Head of Finance

First, within the quarter, obviously, we were very pleased to be across all the external metrics. But the metric that sticks out the most, at least from my vantage point, is the CRPO, and by way of that, the net new AOV, the bookings performance in Q2, which exceeded all our expectations by a long shot. That really is a good indicator of the building momentum as we look at H2, look at the guidance we provided, and more importantly, leads us into FY28. So the print yesterday, the guidance, the raise in the guidance that we gave, we were very intentional about organic versus inorganic within that guide, which I am sure we will get into.

Mike SpencerDeputy CFO and Head of Finance

But all of that is a result of really doubling down and hitting our commitment that we made around re-acceleration in H2 on the organic business, even with M&A as a strategic lever for us.

Brad ZelnickSoftware Equity Research Analyst

You were always very popular, but even more popular today. So I thank you even more so for your time.

Mike SpencerDeputy CFO and Head of Finance

It ebbs and flows. We will take it. We will take it in the moment.

Brad ZelnickSoftware Equity Research Analyst

Well, it is really good to see you and good to have you here. The other really exciting update was this announcement yesterday and the partnerships between Salesforce and Anthropic, which I think there was already some relationship there, but now it is culminated in Claudeforce, which I have a little bit of a tough time.

Brad ZelnickSoftware Equity Research Analyst

Yes It does not yet roll off my tongue.

Brad ZelnickSoftware Equity Research Analyst

I am sure it will. Can you just talk about what that offers customers and how it might differ from the relationship?

Brad ZelnickSoftware Equity Research Analyst

Yeah What customers are doing with Salesforce?

Brad ZelnickSoftware Equity Research Analyst

Yeah And Anthropic separately today?

Mike SpencerDeputy CFO and Head of Finance

Yeah, definitely. I had someone last night ask who brought who to the dance with the relationship. Let me first say, just because from a level-setting standpoint, it is really important to understand our investment on the venture side of our business with Anthropic is mutually exclusive from any partnership that we have got on the commercial side. I think it is really important ground-setting structure. The way to think about Claudeforce is think of it as it is really been an organic process of partnership with them. For those that use Slack in the room, and if you have had an opportunity to use Slackbot is motored by or the engine behind Slackbot is Anthropic.

Mike SpencerDeputy CFO and Head of Finance

We have been working with them for quite a while now in a very growing level of intensity is what I would say, because Slackbot adoption has started to skyrocket quite a bit, actually, within the user base. We have been deepening our relationship over months and months. What that has led to is a lot of experimentation. We rolled out Anthropic, or Claude, I should say, with an R&D group over the last six months, to really experiment and see what that could do to our product roadmap. There are lots of tentacles, if you will, between. That led ultimately to this idea of Claudeforce, where we could make, and for those that use Claude, you are probably familiar with the structure, but there is a set of connectors and whatnot in there, and then there are skills that you can pre-build.

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