ING Groep N.V. American Depositary SharesING
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ING Groep N.V. American Depositary Shares Barclays 24th Annual Global Financial Services Conference

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Transcript

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Speaker

Morning, everyone, and thank you for joining us. It gives me great pleasure to host this fireside chat with Ida Lerner, CFO of ING Groep. Ida, thank you very much for joining us in New York.

Ida LernerCFO

Thank you for having me.

Speaker

I think we'll just get straight into it, straight into the questions. The first thing I wanted to touch upon was the 2026 and 2027 targets. ING recently upgraded the ROE targets in 2026 and 2027 to above 15% and 16% respectively. Do you believe you're on track to achieving these targets given the current macro environment?

Ida LernerCFO

Yes, absolutely. Indeed, we updated the target and the outlook in line with our second quarter results, and it's really driven by the development that we're seeing in the business year to date. We continue to see strong business momentum across the segment, across the geographies where we operate, but also across the different product areas where you see continued strong profitable loan growth, continued strong deposit growth, and we also see a very strong growth in fee income. All of that in combination with the very strong efficiency that we're seeing also across the board will give us good comfort that we will be able to deliver on the renewed outlook, which is an improved outlook as well.

Speaker

That is great. We know that your targets are out to 2027, and 2027 is approaching pretty quickly. So when do you think would be an appropriate time to update the market beyond 2027?

Ida LernerCFO

Well, the targets for 2027 were set at the Capital Markets Day in 2024. As you can see from the numbers, we are well on our way to deliver on those targets and also above those targets in some areas. If you look at retail banking, we see a very strong progress in all the different segments and an uptick that is stronger than what we anticipated moving out of the Capital Markets Day. On wholesale banking, I would also point to the strong deliveries that we are seeing, not the least in terms of capital velocity and the continued strong loan growth, but with a very modest growth in Risk-Weighted Assets over the past few years. So I think we can just say that we are well on our way to deliver on the targets set there or above those targets.

Ida LernerCFO

Then I promise you to update you once we decide on renewing those targets. We will keep you updated.

Speaker

Okay, perfect. But 2027 is indeed approaching quickly.

Speaker

It is. That's great. It wouldn't be a fireside chat without liability margins and rate sensitivity.

Speaker

How do you think about rate sensitivity in light of the current yield curve, and how do you think about the replicating portfolio, and do you still stand by the liability margin only temporarily being above 100 to 110 basis points in 2027 and 2028?

Ida LernerCFO

Yes. Well, what we're saying is that when we look at the liability margin today, we've indicated historically that we believe that we will be between 100 and 110 basis points. In the second quarter, we said that we would most likely for 2026 be slightly higher, in the higher end of that or higher-mid end of that range. Then beyond in 2027, 2028, we're also seeing, due to the strong deliveries that we still see in terms of tailwind on the replication portfolio, the continued strong development we see in volume growth on deposits, as well in terms of our ability to continue growing mobile primary customers, which should also support current account growth. We've said that we expect to be above that range, in 2027, 2028. Also, of course, given the macroeconomic development around us and not least interest rates.

Ida LernerCFO

But we see a good kind of tailwind still related to the replication. If you look at both the long end of those replication portfolio and the shorter end, both are actually now benefiting from higher interest rates, and therefore, we continue to see a good momentum there. Then the question is also, which you rightly challenge us on, is where would you expect the liability margin to end up, and why are you only saying that it will be there temporarily for a number of years and then trending back? Then you really need to look at the composition of our portfolio. Then in terms of the deposit portfolio, where the absolute majority sits in savings accounts, which has historically shown a trend to be competed down to more normalized levels.

Ida LernerCFO

What are normalized levels given any interest rate levels going forward? We expect in terms of what we are seeing today and also the structural shifts that we are seeing impacting deposits overall, the continued strong competition that we see across the markets where we operate. We then say that from where we sit today and what we are seeing, we expect it to potentially come down to 100 and 110 basis points, which has been the more normalized levels. Also, of course, depending on our ability to continue growing current accounts. That is really an area that we also need to continue focusing on.

Speaker

That is perfect. Just following up on that, you mentioned the ambition to grow current accounts. What is the strategy there and how are you thinking about it?

Ida LernerCFO

In retail, and especially on the PI side, personal customer side, we have a clear strategy of growing mobile primary customers. The reason for that is that we want to broaden the customer relationship and focus less on product-specific growth, more in terms of customer value proposition growth. You can already see that in terms of the percentage-wise number of customers that are moving to become primary customers. We are seeing very good growth there. In addition to that, we are seeing a continued positive growth on mobile primary customers, which is, of course, the sweet spot for us. For us, it is really about making the customer self-service to a larger degree. That is also where I would argue ING has a unique selling proposition to our customers, that they are able to be self-serviced.

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