Travelzoo Common StockTZOO
Recorded

Travelzoo Common Stock 2026 Q3 Earnings Call

Review the key takeaways and the transcript of this earnings call.

PeriodQ3 2026Duration26 minParticipants9

Transcript

Preview the first fifteen paragraphs, organized by speaker.

Operator

Hello, everyone. Thank you for joining us, and welcome to the Travelzoo Third Quarter 2026 Earnings Call. After today's prepared remarks, we will host a question and answer session. If you would like to ask a question, please press star one to raise your hand. To withdraw your question, press star one again. The company would like to remind you that all statements made during this conference call, and presented in the slides that are not statements of historical facts, constitute forward-looking statements and are made pursuant to the Safe Harbor Provisions of the Private Securities Litigation Reform Act of 1995. Actual results could vary materially from those contained in the forward-looking statements. Factors that could cause actual results to differ materially from those in the forward-looking statements are described in the company's Forms 10-K and 10-Q and other SEC filings.

Operator

Unless required by law, the company undertakes no obligation to update publicly any forward-looking statements, whether as a result of new information, future events, or otherwise. Please refer to the company's website for important information, including the company's earnings press release issued earlier today. An archive recording of this conference call will be made available on the company's investor relation website at travelzoo.com/ir. You can also download a copy of the Q3 presentation in the bottom right-hand corner of your screen. Now, it is my pleasure to turn the floor over to Travelzoo's Global CEO, Holger Bartel, its Chair, Chief Membership Officer, and General Counsel, and CEO of Jack's Flight Club, Christina Ciocca, and its Financial Controller, North America, Jeff Hoffman. Jeff, we'll start with an overview.

Jeff HoffmanFinancial Controller of North America

Thank you, operator, and welcome to those of you joining us. Today, I'm stepping in for Lijun, our Chief Accounting Officer. Please refer to the management presentation to follow along with our prepared remarks. The presentation in PDF format is available on our investor relation site at travelzoo.com/ir. Let's begin with slide 4. Revenue increased again year-over-year. Consolidated revenue was $22.9 million, up 3% year-over-year. In constant currencies, revenue was $23 million. We still reported a loss due to our investment in growing Club Members. The Q3 reported loss was $2.6 million, compared to reported operating profit of $0.5 million in the prior year period. Slide 5 explains that we decided to accelerate the shift toward membership fee revenue by more quickly growing paid Club Members. The reported quarterly loss came from higher investment in growing the number of Club Members.

Jeff HoffmanFinancial Controller of North America

Our objective is to increase recurring membership fees revenue. Please turn to slide 6. More Club Members drive recurring revenue from membership fees. In Q3, we added the largest number of Club Members yet. The number of Club Members increased 65% year-over-year. Slide 7 explains, as a reminder, that with subscription businesses, membership fee revenue is recognized ratably over the subscription period, whereas acquisition costs are expensed as marketing costs immediately. Slide 8 shows that marketing costs reduce reported quarterly EPS in the short term, but are projected to drive better results in 2027 and beyond when deferred revenues and recurring revenues increase profitability. While marketing costs are negatively impacting EPS this year, we still estimate a positive impact on 2027 EPS of $1.20. Please turn to slide 9.

Jeff HoffmanFinancial Controller of North America

Even though we invested even more than in Q2 and acquired more members, the average acquisition cost was lower, better in Q3. On the left side, you see that the average acquisition cost of a Club Member was $54 in Q3. The member pays, in the U.S. case here, their $50 annual membership fee right at the beginning of the membership period. Additionally, we generated an average of $15 per member in revenue from transactions within 90 days. In addition, there will be revenue from transaction and advertising and future membership fees from recurring renewals in future period. We believe the total payback is attractive. Now, please turn to slide 10. Both the North America and Europe segments increased revenues. Jack's Flight Club reported a decline due to a decrease in deferred revenue from less members acquired in Q1 and Q2.

Jeff HoffmanFinancial Controller of North America

On slide 11, you will see the reported GAAP operating margins. As the number of membership renewals which do not have acquisition expenses grows, operating margins are expected to substantially improve. In the short term, fluctuations are likely. Slide 12 shows that investment of Club Members of Travelzoo occur in all key markets. On slide 13, we provide information on non-GAAP operating profit and operating loss as we believe it better explains how we evaluate financial performance. In Q3 2026, non-GAAP operating loss was $2.1 million, compared with non-GAAP operating profit of $1.1 million in the prior year period. Slide 14 provides information about the items that are excluded in the calculation of non-GAAP financial information. Please turn to slide 15. As of September 30th, 2026, our consolidated cash equivalents, and restricted cash was $8.8 million, an increase in $1.2 million compared with Q2.

Jeff HoffmanFinancial Controller of North America

We repurchased 256,898 shares of our common stock. Now looking ahead. For Q4 2026, we expect year-over-year revenue growth. We also expect revenue growth in the subsequent quarters as membership fees revenue is recognized ratably over the subscription period of 12 months, as we grow Club Members and as more legacy members become Club Members. Over time, we expect profitability to increase as recurring membership fees revenue will be recognized. In the short term, fluctuations in reported net income are likely. Now I'll turn the discussion over to Holger.

Holger BartelGlobal CEO

Thank you, Jeff. We will continue to leverage Travelzoo's global reach, our trusted brand, and the strong relationships with top travel suppliers to negotiate more Club Offers for Club Members. Travelzoo members are affluent, active, and open to new experiences. We inspire travel enthusiasts to travel to places they never imagined they could. Travelzoo is the must-have membership for those who love to travel as much as we do. Please turn to slide 17. Membership empowers travelers to live the life of a travel enthusiast to the fullest while respecting different cultures. Membership provides access to high quality and highly valuable Club Offers. Our global team negotiates and vets them rigorously. Club Offers cannot be found anywhere else. Some examples, 59 GBP for stays for two at 1 of 15 cozy English inns, a 60-night Hawaii cruise for around $60 per day, which includes your cabin, food, drinks, entertainment.

Holger BartelGlobal CEO

Also exclusive offers like a cooking class with a Michelin star chef in Tuscany, or for those who want luxury and seclusion, an all-inclusive stay at a five-star private island in the Maldives. Membership also provides complimentary access to airport lounges worldwide in case of flight delays. In Q1 2026, we launched in partnership with Allianz, the first Travel Enthusiast Hotline. It provides 24/7 complimentary assistance wherever you travel. Culinary journeys curated for the travel enthusiast are coming soon. Slide 19 shows the worldwide complimentary lounge access in case of flight delays. It is perfect for the travel enthusiast. Slide 20 provides information about sentiment and demographics of members. Travelzoo is loved by travel enthusiasts who are affluent, active, and open to new experiences. 90% state they are open to new destinations and travel ideas. Almost 90% are likely to book an unplanned trip with an attractive offer.

Holger BartelGlobal CEO

62% plan to take two or more international trips in 2027. Information about their median household income shows that they have the means to do so, especially given the outstanding value of our Club Offers. Travelzoo members also hold on to leisure travel longer than the general population if household spending had to be cut. Finally, on Slide 27, we provide an overview of our management focus. We are working to grow the number of paying Club Members and accelerate revenue growth by converting legacy members and adding new Club Members, retain and grow our profitable advertising business, accelerate revenue growth, which drives future profits in spite of temporary lower EPS, grow Jack's Flight Club's subscription revenue, and launch Travelzoo META. Christina will provide an update on Travelzoo META and Jack's Flight Club.

Christina CioccaChair, Chief Membership Officer, and General Counsel

We expect the first Travelzoo META experiences to become available in Q4 of 2026. Access to Travelzoo META will be an exclusive benefit of Travelzoo Club Membership. For Jack's Flight Club, to align with Travelzoo and other investment priorities, our focus is on revenue growth by growing members. Now handing over to the operator for questions for Jeff, Holger, and me.

Operator

We will now begin the question and answer session. Please limit yourself to one question and one follow-up. If you would like to ask a question, please press star 1 to raise your hand. To withdraw your question, press star 1 again. We ask that you pick up your handset when asking a question to allow for optimal sound quality. If you are muted locally, please remember to unmute your device. Please stand by while we compile the Q&A roster. Your first question is from the line of Patrick Sholl at Barrington Research. Your line is now open.

Patrick ShollAnalyst

Please go ahead. Hi. Thanks for taking the question.

Patrick ShollAnalyst

I guess just at this point, about a year and almost two years into having moved from the legacy members and bringing them to pay, I am just kind of curious if you could talk about anything you have seen in terms of main drivers of subscriber churn and kind of efforts around retention and what those have looked like as you have gotten more experience with the product.

Holger BartelGlobal CEO

Thank you. Hi, Patrick. What we are hearing from the Club Members is what is mostly driving their retention and renewal are the great offers, the exclusive offers that we provide them.

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