Shift4 Payments, Inc. 2026 SIG Annual Virtual Fintech Investor Conference
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Okay, great. Thank you all for joining us today. I am delighted to be hosting this fireside with Chris. I am going to do a brief introduction, and then we will get started. We have about 12 questions to go through, and I think we harmonized them and we went through them fairly carefully, and I think they will address most of the questions that investors have sent me over the last week. By background, Chris joined Shift4 as CFO after serving on the company's board of directors for nearly a decade. Chris was a partner, as many you know, at Searchlight Capital Partners. He led a majority investment in Shift4 in 2016, and subsequently the public listing of the business on the New York Stock Exchange in 2020. Prior to that, he was at Oaktree Capital.
I met Chris, we were just remembering, about 10 years ago, and I went into his office. It was after 4:00 P.M. on a Friday. He was at Searchlight at the time. After well over an hour, I was exhausted with his energy and copious knowledge of the industry, which I did not have, and I left exhausted. That was our first meeting, and we are grateful to have been reconnected over the years, especially in this capacity. Chris, welcome. Thank you for joining us today.
Thank you for having me.
I want to start with a perspective type question. In your CFO role, which is now 13, almost 14 months, what would you say are the major changes you have implemented over that time, and what have been the biggest lessons that you have learned? Importantly, how would you describe your current priorities?
Yeah, sure. Great question. Thanks again, Jamie, for having us and the team on here. I am coming up on a year in the seat and it is amazing what can happen in a year. I will start by saying that I was very fortunate to have come into a finance organization in a company that had a really solid foundation from which to support this global expansion and this fast growth at Shift4. When I came in, the biggest changes were really just about focusing on the integration work that was in front of us, namely with the acquisition of Global Blue, really at the forefront of this year. Importantly, that is an integration that whether it was across leadership, across people, across systems, across ways of working, there was a lot of already existing commonality.
I think there is a lot to be appreciated about our respective organizations that actually have a lot of cultural similarity. A really important example within some of that change in order to bring all of this together was actually benefiting from some of the really high-quality talent and leadership that came with these companies. Some of which are now key leaders within the finance organization on a global basis. I could not be happier about the ability to bring all of that leadership together into a single operating model, a single structure that, like I said, focuses on really helping Shift4 with the global expansion across all of its different experience economy lines of business. I would say the integration piece is probably one of the biggest things from a change standpoint.
On the priorities front, there are so many, but I will say I will try to keep it to the audience, with the audience in mind. I would say my number one priority for this audience is helping investors understand the business and the financial profile. My background from where I come from, it is one where I am very used to being able to get access to every nook and cranny of information, and that is simply not the reality of the public world. Especially simply because the competition for time and bandwidth in something like an incredibly busy earnings calendar is nearly impossible. We are a dynamic company.
We have bold growth ambitions, a track record of expansion, and it is not lost on me that with that kind of a model comes an ask, a pretty high ask, of information synthesis from investors, who certainly have a lot of competition for their time. It is our job from a priority standpoint, to really help folks acclimate to the model, to the financial profile, especially in a year like where we are integrating our TFS business, and it has its impacts on the financial profile change. It is our job to really help people try to synthesize that. It has been great to get positive feedback that we are making good progress on that front, with some net new disclosures, some approaches to how to building block up the growth algorithm.
I totally appreciate there is still so much to do, and I really do welcome the investor engagement around it and appreciate the advice that we are getting through it. Those are probably the most appropriate of my priorities as it relates to this audience.
No, that is all well put. It is interesting because the last comments about the adjusting disclosures is thematic throughout fintech. This is going around, and I think the investor base will benefit from it even at the industry level. Revisiting the Q2 and the revised guidance, you reported a strong Q2, including the Middle East impact coming in. That was, I think, correct me if I am wrong, a little bit better or less bad than you had thought on the Middle East.
Yeah, that is right. At the same time, you did lower guidance.
Can you help summarize the quarter for us and the guidance revision?
Sure. Q2 was a record quarter. We delivered a record Q2. We delivered results ahead of guidance across the board, like a 51% year-over-year growth in our gross revenue less network fees or GRLNF. 39% year-over-year growth in adjusted EBITDA, and delivered on $21 million of adjusted free cash flow against $10 million guide. We view it as a really important kind of demonstration of resilience. When you look at it through the lens of the building blocks, the growth algorithm that we introduced at the beginning of the year, we are also really proud of how that is tracking through to the year-to-date results. We have pretty much the five categories almost, like the payments-based revenue Americas worldwide, TFS sub and other. Effectively, everything is either intact or ahead. Payments-based revenue, for example, that is our North Star of growth.
In the Americas region, we saw a 19% year-to-date growth. In the worldwide region, it is growing more than 50%. Keep in mind that is against a growth algorithm variable that we believe high 20s. We are probably exceeding that in the total for the year. I do think that that is an important distinction that 50% is not what we expect for the full year. The tax-free shopping business, to your point, is growing right in line with the growth algorithm despite the fact that it has been impacted by this Middle East travel disruption and the conflict. I do want to take a moment to remind people, though, in the growth algorithm for tax-free shopping, we started the year acknowledging that this was year one. This is the first year you own a business.
In my years of experience of owning companies, your year one has to be conservative. I think we even used the words conservative when we described our growth outlook on tax-free shopping. We thought it was an appropriately conservative variable to put MSD down there because first year running a business, they have a way of surprising you. This definitely was one of those types of years. Historically, this is a business, when it was standalone public, we acknowledged that it had historically given a high single digit, low double digit growth outlook for it. When we look at mid-single digit growth algorithm actually being hit, it is important to remind people that that was a conservative variable at the outset of the year. We do think that there is the opportunity for that business to accelerate.
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