Waystar Holding Corp. Common Stock Investor Day 2026

Thank you, Edward. Thank you. Good job. Hey, good afternoon, everybody. We are thrilled you are here, and I know many of you, and so it is nice to see you in person. Some I have not met, and so I am thrilled to get a chance to connect with you as well. As Edward said, we are really grateful that you would make the trip to San Antonio. Is this anybody's first time here that is here in person? So a few. I mean, San Antonio is a famous place. Willie Nelson and George Strait have made San Antonio famous if you like country music, and there is a lot of things here culturally. We are grateful that you would make the trip with us. I want to set the stage for why here right now. That is because every year we do a client conference. We call it Waystar True North.

We typically will have it the last part of August through the middle part of October. That is when we see a lot of clients having availability to join us. So we felt like it was natural for us to host it here, to host our inaugural Investor Day here on the front end of that, because it would give you as investors and analysts covering Waystar a tremendous opportunity, not only to meet the broader management team, but to meet with clients. We cannot wait for you to be able to interact with clients and get hands-on with our technology. As we jump in, I think what you will hear from us is you will meet talented leaders across our organization. We will bring a few key messages to life that I would love to just underscore at the outset.

At the end, we will recap to make sure that we have punctuated these key points. The first is you will hear us talk about Waystar's market leadership and the innovation that is powering our long-term growth trajectory. We are delivering significant value based on the outcomes that we measure that drive strong ROI and strong client retention and relationships. You will hear us talk about that. We are also therein laying the foundation for long-term value creation for shareholders. We will work to tie all of that together so you can think about, and understand how we think about our business. Just a little bit on True North. We have already been at work. We began last night hosting a Waystar advisory board meeting and dinner. Our advisory board has grown by about 20%-25% year over year. So today, we have nearly 60 organizations that are represented on our advisory board.

We work with a fantastic group of hospital-based decision makers and large ambulatory provider decision makers from some of the nation's finest institutions. Several of them you will hear from today on our client panel discussion. These are people that run large and impressive organizations, and they understand the value of a revenue cycle partner like Waystar. They are meeting now. While you will meet some members of our leadership team, there are other members of our leadership team that are basically spending time with them in breakout sessions, learning about their input, sharing with them some of the same things that we will show you today in our innovation lab, helping them get hands-on with our technology, and then incorporating what they have to say back into our solutions.

This evening, you will also see, once we finish the Investor Day, we will host an open reception for all folks that are joining us for the Waystar True North Client Conference. This is the fourth year of that conference. We hosted the first 2 years in Orlando in mid to late September, last year in Nashville, and this year we moved it to a larger property that could accommodate more of our clients. This will be the largest client gathering that we have ever had. Many of them have traveled to San Antonio, and we are grateful that they are here. I just would say a couple things that are interesting to note as part of that client conference, and that is record attendance this year. We have over 40 client-led sessions where they will be best practice sharing, talking about how they are using the Waystar platform to their peers.

We work to not only promote community because it drives retention, but promote peer-to-peer sharing because it also actually drives cross-sell and up-sell of incremental solutions on our platform. They are all accompanied by several dozen Waystar team members. These are product leaders, solution specialists, and those that are very close to our technology to make sure that we create a very important and powerful event. We like to say that we pack a lot in just a couple of short days. We try to have some fun and create some good, memorable experiences with our clients, and we will do the same with you. One thing that I have heard, and perhaps you have too, is that innovation in healthcare occurs at the speed of trust. Healthcare is a highly regulated industry, and the penalties for being wrong are very high. Conversely, there is very low tolerance for errors.

In a highly regulated space, it is valuable to create client trust and referenceability because then that helps us to grow and ensure that our innovation is adopted. We have earned that trust over time and through moments like this, so we are really grateful that you will have firsthand experience to see our clients and be able to interact with us as we go about leading this client conference. Before I move on, I would like to take a moment to recognize Alpana Wegner, who is here with us today. Alpana, if you are here, you have probably had a chance to say hi to most, but she is standing here in the background for those that are participating virtually, and I am thrilled to welcome her as our CFO. She joined Waystar about 3 weeks ago now.

While she is not presenting today, I hope that you will have the opportunity to introduce yourselves to her if you are here. She brings experience leading publicly traded companies, public software businesses, and she brings a strong combination of financial and operational acumen and discipline and business judgment to Waystar. I am really looking forward to partnering with her. We have already gotten off to a great start. She is spending her early weeks meeting with the various teams, meeting with a few clients while she is here, which is fantastic, and then diving deep into our strategy and opportunities. One thing I would highlight here is that we have also heard terrific feedback from you as our investors and analysts. Some of you have asked us questions or provided feedback around disclosures that we make.

As a management team, we're committed to continuously improving how we communicate our business to investors and helping shareholders best understand our strategy, performance, and the opportunity that we see forming over time. Alpana Wegner will be a very important partner in that effort as she gets deeper into our business, and we look forward to responding and being responsive to the feedback that you've shared with us. Also today, I'm thrilled and delighted to welcome Amit Khanna to Waystar. Amit, if you're here, will you stand and just raise your hand as well? This is breaking news. Amit will join Waystar as our Chief Product and Technology Officer. He'll be working closely with a fabulous team of leaders, some of whom you'll hear with today, and also with William Chan, who, as you know, was a co-founder of Iodine and plays the role of Chief AI Officer at Waystar today.

You'll hear from William, you'll hear from Sean Joyce, you'll hear from Brendan O'Connor and our fantastic group of leaders, and Amit will be joining us there. A little bit about Amit. He's an incredible software leader. He'll be deeply focused on helping us drive our innovation platform and vision for the autonomous revenue cycle, as you'll hear me highlight. Amit joins us from Salesforce, where he led the healthcare business, and he built and delivered Agentforce for Health. So he's got a very strong viewpoint on AI and on the convergence taking place between product and technology and even more accelerated product launches and delivery. We welcome him and will be excited to introduce him to this investor and analyst group.