Walmart Inc. Common StockWMT
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Walmart Inc. Common Stock Piper Sandler 5th Annual Growth Frontiers Conference

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PeriodFY 0Duration23 minParticipants2

Transcript

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Peter KeithSenior Research Analyst

Thanks, everyone. My name is Peter Keith, Senior Research Analyst at Piper Sandler, covering consumer hardlines and broadlines. I am very happy to have Walmart with us today, and particularly excited for this discussion, which is going to focus on Walmart Marketplace. So with me on stage is Manish Joneja. He is SVP and Global Head of Marketplace and Fulfillment Services. So Manish, great to have you here.

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

Thank you. Thanks for having me.

Peter KeithSenior Research Analyst

Let us jump right in. One thing that really stood out to me, if we look at year-to-date results, is the acceleration that Marketplace has seen. You have seen 50%+ growth in Q1 and Q2, which was a pretty healthy acceleration from 2025. What do you think about some of the key drivers to that acceleration?

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

Yeah. I am going to address a small cozy room, so I will address all of you together. When I think about our growth, there is no one particular thing that we changed. It is the fruition of everything we have been doing for the past few years. When we look at Marketplace or any commerce business, we look at the right assortment, at the right price, at the right speed, that discoverable. What we are investing in is focused on, rather than vanity metrics, like what are the right SKUs people are looking for in a particular market, in a particular month. Enabling sellers to price it right, so building tools and capabilities where they can set low bar and high bar and compete with others. Third part of it becomes speed, which is critical. Think about same-day promises, next-day promises.

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

Part of my business is also to run Walmart Fulfillment Services, where we have our next-gen FCs that we invest in. We place sellers' inventory there. So in place, that inventory, that converts a 50% high conversion rate overall. When you add ads on top, that creates a discovery mechanism. When that whole pipeline fires up, you see basically conversion happen to a whole different level. That's what we're noticing is the growth coming in from getting all those pipelines connected together and our investments paying off.

Peter KeithSenior Research Analyst

Okay. All right. Thinking about on a go-forward basis, obviously you would see a good runway for growth. Do you think those types of things coming together can continue to drive this type of growth? Is there anything newer that you're excited about that suppliers are starting to ramp up with?

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

Well, I feel like getting a candy store sometimes. It's first innings right now.

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

Yeah. We're getting our assortment, price, speed, and discovery together as such.

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

When you look at our assortment, working back with customers, we still have gaps in assortment. As we're getting more assortment, we're focused on getting the right assortment, placing them in the right nodes, so same-day, next-day delivery becomes critical to promise. Putting them in stores, which we'll talk about in a second as well. That gap actually is really exciting because we're filling those gaps, getting the right brands, the right sellers, the right D2C companies that can buy it. Getting K-Beauty, for example, that's right now sitting in back of the stores or FCs, and my wife taught me a lot about those brands, which I forgot, but I think Medicube and others that we get on board. We've seen that materialize really fast.

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

It's helping us connect with new customers. I'll give you an example. We got Nespresso. I think Dave talked about this recently. 40% of people who bought that from us never bought coffee from us before. We've seen our existing customers capitalize on this assortment that was never available, and we're seeing new customers come in for the new assortment that we're getting. We're seeing high penetration of higher income households that are buying. My wife buys never knew. We have our CMO, William White, who did the "Soon by You" campaign. I think that was like a master stroke.

Peter KeithSenior Research Analyst

I love that campaign. Right.

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

My wife didn't know that we carried La Roche-Posay. So now she knows, and she's buying it from there. Never bought it before from Walmart. We've seen that trend happen more and more as we increase more assortment. The second part of this, when you think about growth is also international. My role changed to look at global marketplaces, which includes Canada and Mexico. Canadians and Mexicans want the same thing, right assortment, right price, right speed, that discoverable. We're starting to have the same playbook, leveraging, and that basically accelerates those markets. We open up walmart.com for Canadians and Mexicans to buy U.S. assortment from our sellers now. That's open. The last third part of that kind of equation becomes connecting to broader Walmart.

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

One of the best advantages that I've had building marketplaces that Walmart had invested in these foundation blocks for decades. We have one of the best supply chains ever in the world because we brought in goods from China and Vietnam. Now we can extend that platform to our sellers without significant investment. We're piggybacking on the backbone that really exists. Connecting the dots between those and the stores is another factor for growth. Still the first innings. Okay.

Peter KeithSenior Research Analyst

That's exciting. Maybe I'll just take a step back, and we'll just talk about the competition in the space. Competition is intense. There is global competition. You've got a major competitor here in the U.S., obviously. They have a very large and somewhat mature marketplace. Why does Walmart need a Marketplace? What's different about your opportunity versus others?

Manish JonejaSVP and Global Head of Marketplace and Fulfillment Services

Yeah. It starts from customers backwards. We want to serve our customers what they want, need, and love. That's a phrase I use in my team is it's not just about needs, it's also about what you want. The example about the brand I took was a want, not a need. But our customer was searching for these brands. When we work backwards from that, what our sellers bring to the table is that assortment to the table in our fulfillment warehouses and with ads. That just allows our customers to be in Walmart and shop for different occasions. Now when you come in for, let's say, grocery, you can also find The Farmer's Dog right there that you can buy with it. You can also find the K-Beauty elements that didn't exist before.

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