Dine Brands Global, Inc.DIN
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Dine Brands Global, Inc. Piper Sandler 5th Annual Growth Frontiers Conference

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PeriodFY 0Duration24 minParticipants3

Transcript

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Brian MullanRestaurant and Food Distribution Analyst

All right. Thanks for being here. My name is Brian Mullan. I am the restaurant and food distribution analyst here at Piper Sandler. We are very pleased to have the team from Dine Brands. We have CEO, John Peyton, and the CFO, Vance Chang. We have also got members from the IR team in the audience. Thank you guys for being here. Just want to start with IHOP. The brand got a new leader in January of 2025.

Brian MullanRestaurant and Food Distribution Analyst

Right With Lawrence Kim, it has been a little over a year and a half. It is a bit of an open-ended question for you, but John, it would be great to get your perspective.

Brian MullanRestaurant and Food Distribution Analyst

How have you seen the brand evolve in that time? What lies ahead on the priority list for the standalone brand? I ask that in the context of three really solid quarters of outperformance in a row on Black Box Intelligence traffic. Just would love to hear your big picture thoughts on that standalone, and we will get to the dual brand later.

John PeytonCEO

Got it. IHOP welcomed Lawrence Kim, who came in as president two years ago. He had a long career at Yum! Brands and Taco Bell. We were attracted by his Taco Bell pedigree, as well as strong marketing, digital, social. What you are seeing now, the last couple of quarters of IHOP outperforming Black Box Intelligence and traffic, and most recently in comps is, the fruits of two years of the strategy that he has put in place, along with the team. The key components of that, Brian, are, believe it or not, IHOP never had an everyday value menu. Last year, we went to five days of everyday value. This year, seven days, and that is combo meals for $6. It is the lead of the barbell strategy, and it is driving traffic into the restaurants.

John PeytonCEO

Once you are in the restaurant, we do a really good job of merchandising the higher end, higher margin, more exciting items. Second thing he has done is he has focused on accelerating menu innovation. Things like Dubai Chocolate Pancakes and the stuffed French toast that rolled out Monday are examples of the pipeline getting much stronger. Finally, what he is really good at is digital and social, and we are seeing a big difference there in terms of the way IHOP is playing and appearing in culture on a much more regular basis.

Brian MullanRestaurant and Food Distribution Analyst

Thank you. As that everyday value platform made that shift from 5 days to 7 days, clearly it is working. Is it fair to say you are happy with what it has done for the business for Dine, but then also franchisees broadly on board with that as well? Sales and profitability, everyone is happy with how that is going?

John PeytonCEO

Yeah. Franchisees are on board for a couple of reasons, but one is we have got a very elaborate committee structure where the brand team and the franchisees work together. IHOP or Applebee's cannot and will not put a promotion in place that the franchisees do not agree with in terms of the price point, the margin, and the food item itself. They were on board from the beginning with everyday value. It was a sales process to convince them that the 5 days would generate the incremental traffic. We proved that. We went to 7 days, had to prove that. Then they voted this year to make it permanent. It is a process, but they are on board.

Brian MullanRestaurant and Food Distribution Analyst

Okay, sticking to IHOP, your most recent earnings call, you discussed off-premise sales. They continue to see growth at IHOP. You also called out catering in particular. Maybe just speak to both of those, off-premise demand for IHOP more broadly, and then just elaborate a little bit more on the catering opportunity and where that stands.

John PeytonCEO

Yeah, sure. The answer for IHOP is very similar to Applebee's as well. Just for context, before COVID, off-prem was about 6%, 7%, 8% of sales for both brands. In the 5 years post-pandemic, it is 22%, 23% and growing. It has been very consistent there in terms of that opportunity. The two brands both became part of the off-prem consideration set in a way they were not before. We had to do a lot to learn how to do that, right? Those 3,000 restaurants were not built to have a quarter of their business going out the side door. There was a lot of MacGyvering back of house in terms of process and procedures in order to carve out the space to effectively do off-prem.

John PeytonCEO

We had to look into and improve our packaging because it just wasn't as important when you're only doing 7% or 8% in terms of how the packaging looks, but also in how it functions in keeping the food hot. We had to learn how to work with DoorDash and Uber Eats and merchandise our product on the third-party sites, et cetera. Now, your point about catering, it's been double digit quarter-over-quarter growth since IHOP relaunched its catering program last quarter. There's a technology component to it, with the catering-enabled websites. All of our to-go packaging or catering packaging is new and accommodates the larger portions, and it's been driving off-prem, and we think there's a lot more upside.

Brian MullanRestaurant and Food Distribution Analyst

Okay. Thank you for that. Then we'll switch over to Applebee's. John, you're currently the President. You are already the CEO of the company, so I'm sure you knew a lot about Applebee's before that happened, but maybe since taking- I know a little bit more now.

Brian MullanRestaurant and Food Distribution Analyst

Yeah. Right. Yeah. Where I was going with that is, what have you learned, what is going well at the brand right now?

Brian MullanRestaurant and Food Distribution Analyst

What are your biggest priorities or the brand's biggest priorities for the standalone brand over, say, the next 12 to 24 months?

John PeytonCEO

Yeah. The biggest opportunity for Applebee's, if you step back a moment, the full service dining or the category that Applebee's competes in is having a bit of a shakeout, right? There are brands that seem to be fading a little bit, like Fridays and Red Lobster, and there are a couple of our competitors that have had a really good couple of years or a really good couple of quarters. Applebee's is posting 1%, 2% comp sales growth, and that is okay, but not good enough. What we are focused on, no surprises because the formula is pretty similar. We have spent the last year and a half really investing in a new menu innovation, and not just individual items, but categories and platforms that will be new and can be built out. You will see those begin to roll out in the first quarter of next year.

John PeytonCEO

We have implemented more new food this year than we have in years because we built up that pipeline. O-M-Cheese Burger in the first quarter was an example of that. The second thing that we are focused on is our marketing message, which when I got there two years ago, we did not have even an in-house social media team. Now we have got a bunch of kids sitting in a room that are doing social all day long and monitoring everything. A great example of that, Brian, is we were not even two years ago doing regular social listening. An example of that is a week ago, someone we did not know posted, "I have not eaten at Applebee's in 10 years, and I never would." Normally we would not even know that happened. Our guys found it right away. We sent her an Applebee's gift card.

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