Dine Brands Global, Inc. Barclays 19th Annual Global Consumer Staples Conference
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Good afternoon, everyone. Thank you very much for joining us as we move through day 2 of our conference. I very much appreciate all of your attendance. My name is Jeff Bernstein. I am the restaurant and food service distribution analyst here at Barclays. We are thrilled to have our next presenting company with me on stage. It is Dine Brands. With me on stage from Glendale, California, we have John Peyton, the CEO, sitting in the middle. We have Vance Chang, the CFO, sitting closest to me, and we have Lawrence Kim at the end, the President of IHOP and the Chief Commercial Officer. By way of background, for those not familiar, Dine Brands is a portfolio with two very large brands that I think everybody knows.
That would be led by 1,550 Applebee's units, 1,800 IHOP units, and I do not want to underestimate the future opportunity with the 100 Fuzzy's Taco Shop units. That includes the licensing of a combined 240 units outside the U.S. So clearly two powerhouse brands, of course, Applebee's and IHOP. Clearly, they have a good look at the consumer, and we are thrilled to have them with us at our consumer conference. I have a number of questions for management, so I will kick it off right now. But again, we want to thank Dine Brands for joining us today.
Thanks for having us. Absolutely.
So being that you do have two very large brands that do touch the consumer across the U.S., I was hoping maybe you could just provide some high-level thought on the consumer. Obviously, there has been a lot of talk of pressure on the consumer, different lower income versus higher income or age cohorts or whatnot. How would you define the consumer and whether or not that is changed in terms of your view over the past 12 months?
Sure. Just to give you a sense from a demographic perspective, the demographic of the IHOP and the Applebee's guest is pretty similar. Each of them has a household income between $50,000 and $100,000 a year. We span all age ranges fairly consistently. The IHOP guests in the IHOP restaurants tend to be a little bit more urban. They skew urban versus Applebee's. Applebee's is a little bit more rural and suburban. Between the 3,000-plus restaurants, I think we're in almost every zip code in the country. In terms of consumer behavior, it's been remarkably consistent, not just for 24 months, but for 48 months and into next year. We see our guests as very value-driven. The value message that both of our brands have. At IHOP, it's $6 everyday value. At Applebee's, it's 2 for 25, so two entrees and an appetizer for $25.
Those messages are super compelling. It's important to attach an innovative or new item to that message in order to keep it fresh. When we see them in the restaurant, we do see them, I would say, moderately managing their check. I say moderately because our average check is pretty consistent in both brands for the last several quarters, yet our franchisees have raised prices 2%-3%. There's a little bit of check management. We're seeing more frequent visits from higher income guests, and we're seeing a little bit of a wash in terms of losing lower income guests and then also gaining lower income guests as I think QSR guests are trading up to full service.
There's lots of talk about food at home versus food away from home. This is a Staples conference, so there are a lot of people saying that food at home is winning. We tend to believe food away from home has been taking share. I believe the statistics support that. Do you believe the most recent value push that you're doing puts your brand and the broader restaurant industry in a position to continue taking share from food at home? Do you feel like that's an ongoing battle that might kind of go back and forth?
We think it bounces back and forth, depending on, from a price perspective, who's in the lead. Right now, when you look at the overall increase in prices from, call it, coming out of COVID in the five years to today, Applebee's is a little bit lower than food from home in terms of the compounded growth. IHOP is a bit higher in terms of price. So we straddle home. The most important thing about competing with home is that you come to the restaurant for something you can't get at home. If we didn't have O-M-Cheese Burger at Applebee's, which is a hamburger cut in half in a sizzling skillet of cheese, and when you pull it, you get a big cheese pull, you can't do that at home.
You can't get a Dubai Chocolate Pancakes at home, and you got to give them a reason to want to come as well. It's not just the price benefit.
I will add one other thing, which is when you have a strong value pipeline like the $6 everyday value menu, some of the comments we receive are, "Wow, I can't make that breakfast at home for $6." It's not just the cost of the ingredients, but it's also the time, the cleaning, the prep, and its IHOP quality. So all these part of the value equation are critically important as these families are making decisions.
Being that you've sat through meetings today and meetings perpetually, I'm just wondering, maybe what do you hear, what questions do you hear most that surprise you? Maybe on the flip side, what question do you wonder why people aren't asking that maybe they don't fully appreciate?
In terms of questions from investors and analysts?
Investor, yeah. Yeah. Our CFO gets most of those questions.
I get a lot of the questions around our balance sheet, and I get a lot of questions around the company-owned portfolio. The question on the balance sheet is they do a quick Bloomberg view, and they say, "Wow, you're 5 times levered. Seems really high. Are you worried now?" Because we're so highly franchised, our capital structure is we're using securitization. It's a very shareholder-friendly capital structure in terms of cost of capital, in terms of cost of light. The leverage level we have is comparable to other highly franchised companies in the sector. We definitely I don't lose sleep over our leverage level. Now, over time, as our company restaurant portfolio improves as our dual-branded takes hold of development pipeline, I think our EBITDA will grow. We'll delever. We've been in this leverage level before. That's one question. On the company restaurant portfolio, we have call it 130 restaurants that we took back from franchisees and they're some of the lower performing restaurants, but we took them back for offensive and defensive purposes.
Offensively, we're trying to use this portfolio as a tool, as a way to advance our dual-branded and remodeling initiatives. We want to showcase to our franchisees that if you spend this much money, this is what you do to the restaurants, and this is what the sort of the lift that you are expecting to see and therefore you should all do it, right? That's one thing. Defensively, we want to protect the system. We want to improve the reputation of these restaurants within the communities and make sure that we protect our NAF, our marketing fund, and make sure that the rest of the system stays healthy.
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