AptarGroup, Inc. Wells Fargo 21st Annual Healthcare Conference
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AptarGroup since the mid-2000s. Joining us today is Gael Touya, who is, as of September 1st, President and CEO. Congratulations once again. Mary Scafidas, IR. These sessions are intended to be interactive. To the extent there are questions in the room, please do not hesitate to ask. With that, I would like to just, Gael, maybe give you a moment for a quick introduction. You are nine days on the job, but you have obviously been at Aptar for a long time. Nobody expects a strategic overhaul this afternoon, but as you have prepared yourself for the new role, what are maybe two or three things as you look across the organization that are core to what Aptar is and non-negotiable in terms of, "We know we are not going to change this," if you will.
Thank you. Okay. Thanks, Gabe, and I am first pretty excited to be with you, so thanks for the invite.
Nine days into the job and still alive, so good. As you rightly said, more than 30 years with the company in different parts of the organizations, all the three segments, working and living in different regions. I will share with you three elements. The first one being the customer centricity. I want us to continue to be perceived as the preferred partner for our customers and to develop this kind of very tight relationship. For me, that is not negotiable. I am not there to be a supplier. I am there to be a partner of choice with whom, as a customer, because we bring the right value proposition, expertise, and capabilities you are going to co-invest with. That is number one. Number two is innovation.
In that space, for me, innovation is one of the only sustainable competitive advantages of any company. For me, innovation is what will give you that ability to be perceived as a preferred partner. Number three, performance mindset, execution. I am coming with an earlier decade in pharma. When you play in the pharma space, you know that your quality of supply, your safety of supply is non-negotiable. This is the same for the other segments. When L'Oréal is waiting for a new product because they have got a new product to be introduced on the market, and they sign already with all the, I do not know, Sephora of the world that they are going to get product on time for their product launch. You better have, as a partner, to be on time with good quality product. That will be the three elements.
Me as CEO, cross-segment, I am going to be looking at where we need to really strengthen our leading position, but at the same time, where we need to look at course-correcting and to improve performance, and how we can unlock value across the organization.
Got it. On the Q2 call, you talked about visiting some factories and again, maybe some preliminary groundwork for setting the stage to step into the new role. You obviously ran Pharma, I think, since 2017.
Correct. Maybe not as close with beauty enclosures necessarily.
Again, not asking you to grade anyone, but as you're going through that process, and I guess in fairness, beauty has had a couple of stumbles here in the past couple of years, some of which were outside of Aptar's control. Just things that you're looking at within those two segments that you, like I said, maybe couldn't see from Pharma, that you're paying attention to.
Yeah. I started my listening tour, and I will continue. That listening tour is putting me in front of the business, at any level of the organizations, but also with customers- and partners.
What I will say for the two segments, there's a very strong technical capabilities. You've got people extremely committed and engaged for their business, and I had very interesting conversation around talent management, for example. People asking us to be way more agile and to accelerate some process decision approach. But when I look at the two business, there's two different realities. On one hand, beauty is outside our long-term target and outside their potential. This being said, I've seen regions that are well within the long-term target, and I could say Asia- is well within the long-term target, but also Europe.
Knowing that Europe is our largest market from a beauty perspective. Americas is a problem. LatAm, for me, is temporary. They should rapidly be back on track where they should be. The number one problem for us is really North America beauty. I am not satisfied at all with the performance over there. And we need to be way better from an execution standpoint. Everything will come down to a. You set the expectation, you have got a culture of execution with discipline and clear accountability, and sense of ownership through the organization. That is what I have seen. Closure, they have been within the long-term target. They have been off, they have been within.
We need to be reliable from an execution standpoint, and we have been facing two problems for production ramp-up and the other one was for a maintenance issue in one of our main factories. Performance is a little bit lower than the long-term target, but the top line is there, the business category, the pipeline, and the mindset. For me, I am confident that they are going to be back within their long-term target.
Okay. Maybe we will come back to Beauty in a second. But I think you closed the second quarter call talking about three priorities. Profitable growth, you have talked already a decent amount about execution, so I think that is pretty clear, and then allocate capital. I guess what is becoming more evident to me over time is companies that consistently are profitable, they are capital aggregators, and then it ultimately rolls up to you to decide where that goes, reward shareholders, share buyback, et cetera, make acquisitions. If you had to kind of pick one today that is maybe been a little bit of a binding constraint looking backwards on, I will say, the Aptar value creation.
Yeah Which one would you think was kind of a little bit of a thorn?
Execution. Yeah. We don't control the weather conditions, but we need to control the way we navigate those different weather conditions.
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