SailPoint, Inc. Common StockSAIL
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SailPoint, Inc. Common Stock Goldman Sachs Communacopia + Technology Conference 2026

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Period 2026Duration36 minParticipants2

Transcript

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Gabriela BorgesAnalyst

Hey, Mark. It's really good to have you. Thank you for joining us this afternoon, and thanks to everyone in the room. Mark McClain, Founder and CEO of SailPoint.

Gabriela BorgesAnalyst

Pleasure to be here. Mark, I think our founder-led companies have a little bit of an advantage in that founders tend to be a little bit more willing to think from first principles, a little bit more of a deep understanding in the technical bones of the product from day one.

Gabriela BorgesAnalyst

I'm curious, when you think through the quality of the product today- A lot is changing in identity.

Gabriela BorgesAnalyst

Yeah. What are some of the early decisions that you've made, or decisions that you've made over the last several years, that you think have set you up for today to be a leader in IGA in a world where Agentic is changing?

Mark McClainCEO and Founder

Great question. Yeah, I guess some of it's never left founder mode. I think that's a thing I've- Yeah, exactly.

Mark McClainCEO and Founder

That's exactly it. If you start in founder mode, you are always in founder mode, maybe.

Mark McClainCEO and Founder

I think, Gabriela, that is a great question, a little different than I have had in some of these settings, and I love it, actually. I think part of it is we had a very ruthless focus on being what we called market driven. It is very easy after a while to think you know more than your customers, like, "Well, we know what is going on in this market. We know what to do next." We have tried to be very careful over the years to not listen to ourselves, not to sit in a whiteboard-surrounded room and decide what is next. Get out there and listen. For a while, obviously, we have heard the concerns coming around non-human, agentic in particular.

Mark McClainCEO and Founder

Now, to be fair, I do not think if you had asked me 2 1/2, 3 years ago, whether we would be where we are today. This has been an evolution unlike most of us have ever seen in our careers, its speed and scale of what has happened. But it certainly did not catch us flat-footed, number 1. Number 2, there is a little bit of right place, right time. I am willing to acknowledge that. I love founders who tell you that 20 years ago they knew it would be exactly like this. I think that is funny. But I think at the end of the day, I think we are finding ourselves in a very enviable position for what the world is needing right now.

Mark McClainCEO and Founder

What is clear that is needed is you are going to have to think about this explosion of non-human identities, particularly agents, which in fact leverage a lot of other types of non-human identities like service accounts and credentials and things like that to do their work. You are going to have to think about the problem we have been thinking about for humans, unlike most of the rest of the identity landscape or security landscape, and the way we have been thinking is deep and wide forever. Meaning to do what we do, we have to think about the breadth of all the identities an organization cares about, right? Which up until recently was mostly human, far beyond their employees, but all human identities. But we also had to map that across this incredibly deep, complex landscape of homegrown applications, vended applications, brand new SaaS applications, and 70-year-old COBOL applications.

Mark McClainCEO and Founder

That is the world our customers live in.

Gabriela BorgesAnalyst

I remember drawing it in our SailPoint initiation 10 years ago.

Mark McClainCEO and Founder

It hasn't gotten any simpler. Like the Mark Twain quote, "The mainframe's demise is greatly exaggerated." They're still out there. I think at the end of the day, that heritage of thinking about this complex problem of lots of identities, the interrelationships between them, and the complexity of what they're trying to access in the environment. When you think about the agentic world in that context, this explosion of identities we're seeing, which are happening way faster than human identities ever grew, and the complexity of what it is they can do at machine speed. That problem just got about 10 to 1,000 times harder, right? If you didn't start from where we're starting, I think you have a much bigger mountain to climb, and I think we're going to see that play out in these coming quarters.

Mark McClainCEO and Founder

I think, to poke at a couple parts of the landscape, there's a lot of brand-new funded companies right out here in the Valley saying, "We're going to solve agentic for you." Our answer to that is, how are you going to do that without the human understanding? These agents aren't operating in a vacuum. They're operating on behalf of someone, either directly like a copilot or indirectly, a digital work environment that we're trying to set up a completely automated loan origination department. Well, guess what? That's happening under the direction of some human. Some policies are involved there. Some data is involved there. What we're going to see, I think, very quickly, is agentic has to be understood in the context of human policies and human organizational dynamics. If you can't map that incredibly complex, rapidly changing environment, you can't keep up.

Mark McClainCEO and Founder

I don't know how some of the folks that are coming from other than that heritage are going to be able to keep up.

Gabriela BorgesAnalyst

Let me play devil's advocate.

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