Salesforce Investor update

Good morning, everybody. Good morning, everybody. Is this microphone on? Good morning, everybody. Aloha. We are so thrilled to have everybody here. What a great group this is. Wow. Can you look around this room? It is amazing what is happening here. Totally incredible. We are going to have an amazing day. We are going to have an amazing conference. We have been on the road exhaustively for the last 2 months. I have been in Europe myself for the last 2 months. You are going to hear some stories about that. Then we got back here to the U.S. We did some incredible focus groups with all of you, getting ready for this amazing Dreamforce keynote. Let me just tell you this, we have never been more excited about a Dreamforce in our history. This is going to be absolutely incredible. You are going to see some truly amazing technology.

You are going to meet some incredible people, and we hope to open a door for all of you. For the last 2 months, I have been in Europe. It has been amazing. I have met with hundreds of you. You have inspired me, you have energized me. You have really shown me what the future was, and it has been an incredible experience. But I will tell you something amazing that occurred to me while I was in Europe. I had this awesome meeting with one of our top customers in Lausanne, Switzerland, and it was an exhausting long meeting. It was like 3 hours. We were getting down to the end of the meeting, and I was like, "I really want to show you what we are going to do with Dreamforce. It is going to be amazing." So finally, I had our CEO of Switzerland with us. He is here today. I said, "All right, let us show them this amazing new technology," and we showed them the beginning of something we are going to show you today called AIforce.

They started using this platform. We have been using this kind of build and run our company now for several months. It has been transformational for us. In this case, we were using the version built on Claude, we call Cowork. This Claudeforce product, we are about to show it to you for the first time. The customer at the end of it said, "This is really something." I see several things. One, we had built a whole new interface across their entire enterprise and did a complete AI transformation in real time with the customer. That was awesome. But number two was this, the customer said, "Wow, what I see happening right now is that you are really unleashing, for me, trapped value in my system that I knew was there, locked in the metadata, locked in my systems." For the first time, they saw that trapped value coming into real value for their company.

That is when we realized we could say, "Hey, AI, meet this number one CRM Salesforce, and unlock this trapped value from anywhere." I want to just tell you, we are here to do many things with you. One of the things you are going to see is that when we get into this incredible platform for our trailblazers. Do we have any trailblazers in the audience today? Got a couple of them here. For our trailblazers, this is the most empowering piece of technology we have seen.

It really becomes a partner for you. It becomes a partner in helping you to execute the next generation of your enterprise. These demonstrations that you are going to see are unlike anything we have ever demonstrated at Dreamforce before. As you know, we are here to excite you. We are here to motivate you. We are here to inspire you. But mostly, we are here to do what? Thank you. Thank you. Thanks to each and every one of you for what you do for us every single day. We are so grateful to you for what you do for us. We know that you have a choice in vendors, and we know that you have a choice in where you have to put your time. To come here to this show and spend time with us, it is very meaningful to us.

Thanks for being a great customer. Thank you for coming to San Francisco, and thank you for coming to this incredible Dreamforce. 20 years of these trailblazers. It has been 20 years of these trailblazers, 23 million trailblazers all over the world, 90 countries, 700 community groups. I saw Steve Mo got an amazing blue blazer. Where are you? Got your golden blazer. Stand up, Steve. Here is Steve. Great job. Yeah. How long have you been a trailblazer now?

Steve, we could not be more proud of you and how you have lit up the whole community, and you just guide us everywhere, all over the world. Thank you for being such a great partner of Salesforce. Great job, Steve. Incredible, that Steve represents each of those 23 million trailblazers all over the world. It is going to be an amazing show with all these trailblazers, and as I said, I think the technology that you are going to see is going to really take all you guys to another level. But listen, this is the biggest and most important Dreamforce ever, and we have got all the greatest players here. We have got all the most incredible people from all over the world, you know that Dario is going to be in the keynote in a little bit. We have got Jensen is going to be here.

We have Sam speaking here later, Tony, Rob. We have all of our friends here. Isn't that amazing? One more thing, we have 1,600 sessions for you. One really critical point about these sessions, we expect you to go to each and every one of them. We put a lot of work into them, 1,600. Let's do that. Tomorrow night, how was Gwen Stefani? Was that awesome? Yeah. We also have Usher coming as well. That's going to be awesome. Here's one more thing. We're going to be giving another incredible $10 million to the UCSF Benioff Children's Hospitals tomorrow night. You've now raised a total of $130 million through that concert every year for this hospital. Amazing what you are doing. You already know, we so strongly believe that business is the greatest platform for change.

You can see what we've done, about $1 billion of grants since we started the company. 11 million hours of volunteerism, 65,000 nonprofits and NGOs run on our service for free. This is where I get to say this, if you are with a nonprofit or NGO and you are here at the conference, can you stand up and be recognized, please? Amazing. This is the opportunity for our commercial customers to realize that nonprofits and NGOs do not have as many resources as our commercial customers. Please support them and help them. Not only are we giving back at this scale, but one more thing. We are also deeply committed to San Francisco, now with $156 million given for our public schools, $130 million to our hospitals.

We have done 1.7 million hours of volunteerism here in San Francisco and Oakland, and we support 4,000 local NGOs. We've even given $13 million to our local police force to keep all you safe, but we believe so strongly through this kind of $300 million in all-time giving that we have to give back to the communities that have given so much to us. One more thing. We're also deeply committed to America as well. We now run 15 of the 15 cabinet agencies, 50 out of 50 states also now run on Salesforce. All built on our core values. Our core values of trust, the trust we have with all those trailblazers. Their success is our highest priority.

The innovation you'll see here at the show that we've been delivering day in and day out for 27 years, the equality of every trailblazer, we so strongly believe in that, and the sustainability of our world, creating a net zero company. That is why we've been influenced now as one of the most ethical companies in the world by Ethisphere 17 times. Probably one of the most meaningful recognitions that we have received. Thank you so much. It has delivered the largest and most trusted enterprise software company in the world. An incredible slide as we slide into these very high ranks of these amazing companies, I guess you could say. Some people said, "Well, the sales were slowing." I said, "Well, actually, I don't know if you noticed. We spent 33 years in the 30 billions in revenue.

We've spent just 2 years now in the $40 billion in revenue, and next year we're entering into the $50 billion in revenue. Looks pretty good to me, actually, the chart. Not bad. Not a horrible chart. Thank you. 27 years of amazing innovation inspired by all of you, especially our trailblazers. Incredible what you have been doing for us. That innovation, it's organic, it's inorganic. Let me also say this, it's also these incredible companies in San Francisco that we've kind of become part of our ohana. We want to welcome starting today, Fin, now part of Agentforce, the highest performing customer agent in the world. Amazing company. Anybody here from Fin? Stand up if you're with Fin, would you, and be recognized? Oh, we have our Fin team right over here. Congratulations and welcome to Dreamforce. Great to see you, Owen. Fantastic. Look, it's been 10 years of pioneering AI here in the enterprise.

You have all been going through this with us. It's been an amazing journey. There's no question about it. Then we've been hearing all this kind of crazy nonsense about the SaaSpocalypse, especially over the last 6 months. Hasn't it been wild? But I think that we realize that SaaSpocalypse, well, it's not about the end of software, but it may be about the end of software that makes humans do all the work. I think you're going to see that, especially at the show. Yeah, it's been incredible to watch the success of Salesforce this year, the growth, the capability of our customers. In our second quarter, we just delivered $46.4 billion in revenue guidance, delivered another $1 billion in free cash flow, 14% CRPO growth. It was awesome. Our lowest customer attrition ever, our longest customer contracts ever.