Ticketplus Ltd. 2026 Q3 Earnings Call

Please go ahead. Thank you, operator, and good morning, everyone.

Thank you for joining us for the Ticketplus third quarter 2026 earnings conference call. With me today are Chien-Fu Chen, Chief Executive Officer, and Joaquín Jadue, Chief Financial Officer. Earlier this morning, Ticketplus issued a press release announcing its financial results for the third quarter ended September 30, 2026, and furnished a report on Form 6-K to the Securities and Exchange Commission. The press release and the 6-K are available on the investor relations section of the company's website at investors.ticketplus.com. Before we begin, I would like to remind everyone that today's call contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. These include statements about the company's 2026 outlook, growth strategy, the integration of Autoentrada, investments in its platform, and market opportunity.

These statements are based on management's current expectations and are subject to risks and uncertainties that could cause actual results to differ materially. Please refer to the risk factors in the company's registration statement on Form F-1, its final prospectus dated August 6, 2026, and its other filings with the SEC. The company undertakes no obligation to update any forward-looking statement, except as required by law. During the call, management will refer to Adjusted EBITDA, Adjusted EBITDA margin, adjusted net profit, and adjusted earnings per share, which are non-IFRS financial measures. Reconciliations to results from continuing operations, the most directly comparable IFRS measure, are included in this morning's press release. A replay of this call will be available through November 11, 2026. This is Ticketplus's first earnings call as a public company. Chien-Fu will begin with an introduction to the company and a review of the quarter.

Joaquín will then cover the financial results and 2026 outlook. With that, I will turn the call over to Chien-Fu Chen.

Chien-Fu, please go ahead. Thank you, Jack, and good morning, everyone.

Welcome to our first earnings call as a public company. In August, we reached a major milestone by listing our ordinary shares on the NYSE American under the symbol TP. To our new shareholders, thank you for your confidence in our vision. To our team, valued partners, venue operators, and promoters, thank you for your dedication and support. While foreign private issuers are not required to report quarterly results, we believe regular communication with our investors is important. We are pleased to provide quarterly updates and host this call to share our progress, discuss our performance, and keep investors informed about the business. Because this is our first call, I will start by explaining who we are, the market we serve, and how our business works.

I will review the third quarter business and operational highlights before turning the call over to Joaquín, who will take you through our financial results and 2026 outlook. At its core, Ticketplus is the technology infrastructure that powers live entertainment across Latin America. Ticketplus was founded in 2014 in Santiago, Chile, and today, our Chairman, Yethro Dinamarca, our CFO, Joaquín Jadue, and I lead the company together. We have active markets in 11 countries: Argentina, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, Mexico, Paraguay, Peru, the U.S., and Uruguay. In 2025, our platform processed more than 10.2 million tickets across more than 39,800 events, with total platform sales, or GMV, of approximately $269 million. What sets Ticketplus apart is our platform that integrates ticketing, payments, access control, and data analytics in one system.

We own it, and our in-house product and engineering team designs it and directs its development. We use artificial intelligence and machine learning in areas such as personalization, demand forecasting, pricing recommendations, and fraud detection. While ticketing is our first product and primary entry point for our partners, our long-term opportunity lies in the transaction, data, and operating layer around live entertainment. U.S. investors often compare us to the large global ticketing companies they know. Those companies concentrate on major concert tours and large venues. Our core customers are the independent promoters, theaters, regional venues, sports organizations, and recurring events that run week after week across Latin America. That is the segment where we have built our business.

Latin America is a large, young, and rapidly growing market for live entertainment, and we believe one of the most attractive growth opportunities in the industry globally, with smart ticketing adoption outpacing global averages. The market is also highly fragmented compared with North America and Europe. Thousands of promoters and venues run their own calendars with their own tools. We built Ticketplus for those operators, and we believe our platform positions us to capture a growing share of this market. Our platform gives promoters and venue operators everything they need to run an event. It is built around six core capabilities. A platform core for branding, configuration, payments, and settlements. A high-concurrency ticketing engine with virtual queues, seat maps, and season tickets. A marketplace that distributes events to our own audience through our app, email, and SMS. Data and analytics with real-time dashboards and reporting for our partners.

Extended products such as memberships, e-commerce, streaming, and loyalty programs. On-site operations, including point of sale, box office, access control, and cashless payments. This design allows partners to activate only what they need and add capabilities as they grow. Because Ticketplus sits in the middle of the transaction, from the moment an event is created to the final scan at the gate, our platform captures data on every ticket sold, refunded, or transferred. That data, built over 12 years across our markets, helps our partners understand how consumers buy and how demand moves across the region, and helps us build better products. We operate one platform with a range of services offered through two complementary models. Through our white-label SaaS model, partners run their own operations on Ticketplus technology under their own brands. We provide the technology, and they bring their knowledge of the local market.

Through our full operation model, we also run sales, marketing, and on-site operations for our clients. The two models complement each other. Each partner chooses the services it needs, from our technology alone to full operations, and partners can add services as they grow. White-label lets us enter new markets quickly, and full operations let us capture a greater share of the value of each ticket where we operate directly. In some cases, as with Autoentrada, a longstanding partner chooses to become part of Ticketplus. Our business is also diversified across entertainment verticals. In 2025, sports made up 32% of our platform sales, music 30%, and holiday events 22%, with travel, theater, the arts, and other categories making up the rest. What we have built is difficult to copy. Across our markets, we have built localized fiscal compliance, invoicing, and consumer protection into the platform.

We have integrated local card networks, bank transfers, installment payment plans, and digital wallets. We work with more than 2,800 promoters and venues, and we hold 12 years of transaction, pricing, and attendance data across the region. Our growth strategy has four parts. First, we will keep expanding our platform across our markets, with partners and clients choosing the services they need. Second, we will continue to add white-label partners and grow together with them. Third, we will deepen our full operations where we operate directly. Fourth, we will keep building our technology, including fraud detection, pricing recommendations, and demand forecasting powered by artificial intelligence. Turning to our third quarter highlights. The third quarter was a milestone period for Ticketplus.

We completed our initial public offering on the NYSE American, and we delivered the strongest quarter in our company's history, achieving record revenue, record platform sales, and record Adjusted EBITDA. Revenue was $14.4 million, up 90.3% year-over-year, accelerating from 80.8% in the second quarter. GMV was approximately $177.5 million, up 144.8% year-over-year. In the first nine months of the year, we processed 1.7 times the platform sales of all of 2025, and our revenue and net profit for the nine months already exceed those of all of 2025. We were profitable in the quarter, with net profit of $1.6 million after a one-time non-cash share-based payment expense of $1.2 million tied to the completion of our IPO. Joaquín will walk through the details later in the call.