BJ's Restaurants, Inc.BJRI
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BJ's Restaurants, Inc. Barclays 19th Annual Global Consumer Conference

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Transcript

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Operator

Huntington Beach, California. We have Lyle Tick, President and CEO of BJ's Restaurants, and Todd Wilson, EVP and CFO. They are both to my right. By way of background, for those not familiar, BJ's is a casual dining chain with roughly 220 U.S. company-owned and operated restaurants. They are currently in the midst of a very successful strategic reset, prioritizing operational excellence and restaurant economics to pave the way for a disciplined return to unit growth starting next year and the years beyond. We are excited to have BJ's management with us. An esteemed board member of theirs in our audience as well. We want to thank everyone for joining us in the room and on the webcast. I will kick it off with some broader questions for BJ's, but thank you very much.

Lyle TickCEO and President

There you go. Gentlemen. Morning.

Operator

Great. How are you? Good.

Operator

Good. I had a couple of bigger picture industry questions.

Operator

Sure. Then dive more specific into BJ's.

Operator

Sure. I am guessing this will be a question you will enjoy because we have always asked about the health of the consumer, but it seems like your results of late would demonstrate your consumer is feeling okay.

Operator

I am wondering if you could talk a little bit about how you think about the consumer more broadly, whether there has been any change in trend related to age or income or ethnicity, or whether your turnaround is just capturing, you think, lots of things simultaneously.

Lyle TickCEO and President

Sure. Yeah, speaking from the BJ's perspective, specifically in what we see, from our consumer perspective, we are not seeing a lot of stress in the consumer, right? We continue to see strong traffic-driven growth. We continue to see it across age and income cohort, across geographies, across day parts. Now again across channels. Dine-in throughout this whole thing has been very, very strong. Off-premise as well now. So, we are not seeing a lot of stress. If I take a step back and hypothesize, I think the way I look at it is I see a couple of things going on. When you look at all of the data out there, you have to assume that the consumer is under some level of stress. I look at kind of two things. One is what I call durable and disposable transactions.

Lyle TickCEO and President

I think we compete for what are pretty durable transactions. So we call it the social splurge space. Whether it is the weekly, couple of times a month, I am going out with friends, I am going out with family. It is an experience-based thing. I think people protect those things. I think the disposable transactions maybe tend to be more of my during the week quick lunch that I am going to grab or a quick dinner on the way home during lunch, before or after practice, one of those types of things. I think you are willing to kind of give up on some of those things and make your lunch or eat at home, to protect those kind of social occasions. That is where we compete, that is where we do well. I think that is potentially a dynamic why we are doing well.

Lyle TickCEO and President

You look at the fact that we're not alone in doing well, right? You see there's a number of our contemporaries who are doing well right now as well. You look, then you get into the full service category. I think this is where you start to see the spread of winners and losers. I think, in a time like this, where consumers, when they're giving a transaction, they want to make sure it's a great exchange. I think the folks that are winning are the folks that are investing in their value proposition holistically, right? Their product, their service, their atmosphere, and making sure they have a place where their team members and their guests want to be. Those folks are winning more.

Lyle TickCEO and President

I think thankfully over the past couple of years, we've made pretty significant progress across all those areas.

Operator

No, that's great. You mentioned some food at home on occasion, and being that we're sitting in the same building with a lot of my staples peers, I'll keep this quiet, but I've always said that I think food away from home is taking share from food at home. Do you believe that the most recent push of restaurant value is a driver of that? How do you believe your brand is positioned in terms of the battle versus food at home?

Lyle TickCEO and President

Because you mentioned some people might just eat at home during the week, so maybe you feel it on the week, but you make it up on the weekend or Well, so I think when I'm making that distinction, to me, again, it goes back to kind of the disposable or the durable transactions, right?

Lyle TickCEO and President

I'm not sure that for that kind of couple of times a week when I'm getting together with friends and family and I want to have that social occasion, that I'm really competing so much with food at home. But I do think that if you think about, am I going to get a fast food lunch during the week or do that at dinner to just fill a convenience occasion. That's where that choice might be coming into play more so I can protect that social occasion. So that's kind of how I see it.

Operator

Yeah. Whether it's in meetings earlier today or in recent months, I'm just wondering, you're relatively new to the seat, although maybe not so much anymore. What questions do you get most from investors that surprise you, or questions you don't get that you're wondering why people aren't asking because it's something that you're excited about that maybe that's more beneath the surface?

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